AR Collections Leader: Drive Cash Flow & Compliance

Vitalant; Scottsdale, Northern (AZ, KY); Hybrid; USD 83,000 - 110,000; Full time

Job summary

Vitalant in Scottsdale, AZ is seeking an experienced Accounts Receivable Collections Manager to lead our collections function across the organization. You will drive timely cash collection, strengthen customer account management, and resolve outstanding balances.

You will coach the team, monitor KPIs, collaborate with Sales and Accounting, and pursue process improvements through automation and best practices.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years AR/collections experience.
• 5+ years supervisory experience.
• Strong analytical, problem-solving, and communication skills.
• Experience using data to drive performance.

Responsibilities

• Lead day-to-day AR collections to resolve invoices and delinquencies.
• Develop and monitor collection strategies to improve cash flow.
• Coach and develop collections team members including performance management.
• Establish and track KPIs to identify trends and improvements.
• Monitor past-due accounts and determine appropriate actions.
• Collaborate with Sales, Legal, Accounting to resolve complex accounts.
• Create and maintain AR collections reports for leadership.
• Develop payment plans and ensure follow-through.
• Ensure compliance with internal policies and external regulations.

Skills

Analytical skills

Leadership

Excel proficiency

Financial operations

Education

Bachelor’s degree

Job description

Vitalant in Scottsdale, AZ is seeking an experienced Accounts Receivable Collections Manager to lead our collections function across the organization. You will drive timely cash collection, strengthen customer account management, and resolve outstanding balances.

You will coach the team, monitor KPIs, collaborate with Sales and Accounting, and pursue process improvements through automation and best practices.