AR Collections Analyst: Boost Cash Flow & Resolutions

D'Artagnan, LLC.; Bensenville (IL); On-site; USD 39,000 - 44,000; Full time

Job summary

Fortune Fish & Gourmet in Bensenville, IL is seeking an Accounts Receivable Collections Analyst to manage the AR process, reduce past-due balances, improve cash flow, and maintain positive customer relationships while adhering to company policies. The role requires an Associate degree or equivalent, at least two years of AR/accounting experience, and strong Excel/Office skills.

You'll collaborate with Sales, Customer Service, and Accounting teams, document activities in the ERP, and support

Qualifications

• Associates Degree or equivalent required.
• At least two years AR/accounting experience.
• Proficiency with Microsoft Office; Excel, Word, Outlook; Dynamics a plus.
• Strong time-management and interpersonal skills; sense of urgency.
• Ability to work with ERP and cross-functional teams.

Responsibilities

• Manage a high volume AR portfolio to ensure timely collections.
• Maintain professional relationships while addressing payment inquiries and collection matters.
• Review AR aging reports to identify delinquent accounts and take appropriate collection actions.
• Conduct collection calls, negotiate payment arrangements, and submit disputes as necessary.
• Investigate and resolve billing discrepancies, deduction claims, shortpayments, and other account issues.
• Process and monitor invoicing via EDI as necessary.
• Document all customer communications and collection activities in the ERP.
• Collaborate with Sales to ensure AR activities comply with protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Identify opportunities to improve collection processes and account management.

Skills

Time management

Interpersonal skills

Conflict resolution

Excel

ERP systems

Education

Associates Degree or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

Dynamics

Job description

Fortune Fish & Gourmet in Bensenville, IL is seeking an Accounts Receivable Collections Analyst to manage the AR process, reduce past-due balances, improve cash flow, and maintain positive customer relationships while adhering to company policies. The role requires an Associate degree or equivalent, at least two years of AR/accounting experience, and strong Excel/Office skills.

You'll collaborate with Sales, Customer Service, and Accounting teams, document activities in the ERP, and support