AR/Collections (JN -122025-410867) Ontario, California
Salary: USD20 - USD23 per hour
Temp to Hire
Location: Ontario
100% Onsite
M-F 8 am - 4:45 pm
Hourly: $21-$23
Key Responsibilities
- Proactively contact customers regarding overdue invoices through phone calls, emails, and written correspondence.
- Negotiate payment plans or arrangements to resolve outstanding balances while maintaining customer relationships.
- Monitor and manage accounts receivable aging reports to prioritize collection efforts.
- Investigate and resolve disputes or discrepancies related to billing, payments, or account balances.
- Maintain detailed and accurate records of all collection activities, communications, and account updates.
- Prepare and distribute reports on collection status, accounts at risk, and progress toward recovery targets.
- Collaborate with internal departments, such as sales and customer service, to address client inquiries and prevent future issues.
- Ensure compliance with company policies, contractual terms, and relevant regulations during the collection process.
- Identify accounts requiring escalation or legal action and provide necessary documentation for further action.
- Assist with the preparation of write-offs or bad debt recommendations as needed.
Qualifications and Skills
- 1-3 years of experience in collections, accounts receivable, or a related role.
- Strong understanding of collection strategies, payment negotiations, and credit risk management.