AR Billing & Collections Manager, Americas — AI-Driven Ops

GamblingCareers.com; Las Vegas (NV); On-site; USD 95,000 - 130,000; Full time

Job summary

Aristocrat in Las Vegas invites applications for a Manager, AR Billing & Collections - Americas to lead our billing and collections operations with precision and excellence. You will drive performance across the Americas, focusing on billing quality, aging, disputes, and cash application accuracy.

The role partners with global teams, sets priorities, and champions process improvements, automation, and AI-enabled reporting to boost efficiency.

Qualifications

• 4+ years of experience in accounts receivable, billing, collections, or order-to-cash operations.
• 2+ years of people leadership experience or demonstrated readiness to manage leads/supervisors and specialist teams.
• Strong knowledge of billing, collections, customer disputes, and AR controls.
• Ability to partner with offshore/shared-service teams and drive process standardization.
• Strong communication, prioritization, and customer blocking issue management skills.
• Familiarity with AI-enabled tools, workflow automation, dashboards, and common efficiency applications.

Responsibilities

• Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, dispute resolution, and collection performance.
• Lead the Billing Operations Lead - Americas, Collections Supervisor, and AR Resolution Team.
• Partner with the India AR Delivery Hub for standardized billing support and cash application dependencies.
• Ensure US based AR work focuses on customer-facing, judgment-based, and exception-based activities.
• Set priorities, review performance metrics, and identify process improvements across billing, collections, and resolution workstreams.
• Partner with Credit & Risk Supervisor on high-risk accounts, credit holds/releases, and collection blocking issue strategy.
• Support transition of routine billing activity to India while maintaining Americas accountability.
• Develop team capability, role clarity, SOP adherence, and service expectations.
• Identify and prioritize automation opportunities across Americas billing, collections, disputes, and blocking issues, including workflow queues, collection prioritization, dashboards, and customer communication support.
• Drive adoption of approved AI-enabled tools and automated reporting to boost billing accuracy, collection efficiency, aging management, and resolution cycle time.

Skills

Accounts receivable

Billing

Collections

Leadership

AR controls

Process standardization

AI tools

Dashboards

Job description

Aristocrat in Las Vegas invites applications for a Manager, AR Billing & Collections - Americas to lead our billing and collections operations with precision and excellence. You will drive performance across the Americas, focusing on billing quality, aging, disputes, and cash application accuracy.

The role partners with global teams, sets priorities, and champions process improvements, automation, and AI-enabled reporting to boost efficiency.