Americas AR Billing & Collections Manager – Automation

Aristocrat Technologies; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses potential

Health benefits

Retirement plans

Job summary

Aristocrat Technologies is seeking a Manager, AR Billing & Collections - Americas to lead Americas billing and collections operations with precision and excellence. You will drive performance, manage a cross-functional AR team, and partner with offshore delivery hubs to standardize processes.

Ideal candidates bring 4+ years in AR and 2+ years in people leadership, with strong communication and proficiency in AI-enabled tools and dashboards to enhance accuracy, efficiency, and customer

Qualifications

• 4+ years in accounts receivable, billing, collections, or order-to-cash operations.
• 2+ years of people leadership experience or readiness to manage leads/supervisors.

Responsibilities

• Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, disputes, and collection performance.
• Lead the Billing Operations Lead - Americas, Collections Supervisor, and AR Resolution Team.
• Partner with India AR Delivery Hub for standardized billing support and cash application dependencies.
• Ensure US-based AR work focuses on customer-facing, judgment-based activities.
• Set priorities, review performance metrics, and identify process improvements across billing, collections, and resolution workstreams.
• Partner with Credit & Risk Supervisor on high-risk accounts, holds/releases, and blocking issue strategy.
• Support transition of routine billing activity to India while maintaining Americas accountability.
• Develop team capability, role clarity, SOP adherence, and service expectations.
• Identify and prioritize automation opportunities across billing, collections, disputes, and blocking issues; include dashboards and customer communication support.
• Drive adoption of AI-enabled tools and automated reporting to boost accuracy, efficiency, aging management, and resolution cycle time.

Skills

Accounts Receivable

Billing & Collections

Team Leadership

Process Standardization

Communication

Offshore/Shared-Service Collaboration

AI Tools Familiarity

Education

Bachelor’s degree or equivalent

Tools

AI-enabled tools

Dashboards

Job description

Aristocrat Technologies is seeking a Manager, AR Billing & Collections - Americas to lead Americas billing and collections operations with precision and excellence. You will drive performance, manage a cross-functional AR team, and partner with offshore delivery hubs to standardize processes.

Ideal candidates bring 4+ years in AR and 2+ years in people leadership, with strong communication and proficiency in AI-enabled tools and dashboards to enhance accuracy, efficiency, and customer