AR Billing & Collections Leader - Americas

Aristocrat; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Aristocrat is seeking a Manager, AR Billing & Collections - Americas in Las Vegas to lead billing and collections across the Americas region. The role focuses on ensuring flawless execution, reducing aging, and driving customer happiness through strong leadership and process improvements.

You will partner with offshore and India delivery hubs, implement automation, and leverage AI-enabled tools to boost accuracy and efficiency.

Qualifications

• 4+ years of experience in accounts receivable, billing, collections, or order-to-cash.
• 2+ years of people leadership or demonstrated readiness to manage leads/supervisors and specialist teams.
• Strong knowledge of billing, collections, customer disputes, and AR controls.

Responsibilities

• Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, dispute resolution, and collection performance.
• Lead the Billing Operations Lead - Americas, Collections Supervisor, and AR Resolution Team.
• Partner with the India AR Delivery Hub for standardized billing support and cash application dependencies.
• Ensure US based AR work focuses on customer-facing, judgment-based, and exception-based activities.
• Set priorities, review performance metrics, and identify process improvements across billing, collections, and resolution workstreams.
• Partner with Credit & Risk Supervisor on high-risk accounts, credit holds/releases, and collection blocking issue strategy.
• Support transition of routine billing activity to India while maintaining Americas accountability.
• Develop team capability, role clarity, SOP adherence, and service expectations.
• Identify and prioritize automation opportunities across Americas billing, collections, disputes, and blocking issues, including workflow queues, collection prioritization, dashboards, and customer communication support.
• Drive adoption of approved AI-enabled tools and automated reporting to boost billing accuracy, collection efficiency, aging management, and resolution cycle time.

Skills

Accounts receivable

Billing

Collections

Order-to-cash operations

People leadership

Cross-functional collaboration

Tools

AI-enabled tools

Workflow automation

Job description

Aristocrat is seeking a Manager, AR Billing & Collections - Americas in Las Vegas to lead billing and collections across the Americas region. The role focuses on ensuring flawless execution, reducing aging, and driving customer happiness through strong leadership and process improvements.

You will partner with offshore and India delivery hubs, implement automation, and leverage AI-enabled tools to boost accuracy and efficiency.