AR Billing & Collections Leader - Americas, AI-Driven Ops

Aristocrat Gaming; Las Vegas (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

Aristocrat Gaming is seeking a Manager of AR Billing & Collections for the Americas to lead billing, collections, and related processes across the region. You will guide a team including a lead, supervisor, and AR resolution specialists to ensure accurate invoicing, timely cash application, and minimized aging.

You will collaborate with offshore and domestic teams, drive standardization, and advance automation.

Qualifications

• 4+ years of experience in accounts receivable, billing, collections, or order-to-cash operations.
• 2+ years leadership experience or readiness to manage leads/supervisors and specialist teams.
• Strong knowledge of billing, collections, customer disputes, and AR controls.

Responsibilities

• Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, dispute resolution, and collection performance.
• Lead the Billing Operations Lead - Americas, Collections Supervisor, and AR Resolution Team.
• Partner with the India AR Delivery Hub for standardized billing support and cash application dependencies.
• Ensure US based AR work focuses on customer-facing, judgment-based, and exception-based activities.
• Set priorities, review performance metrics, and identify process improvements across billing, collections, and resolution workstreams.
• Partner with Credit & Risk Supervisor on high-risk accounts, credit holds/releases, and collection blocking issue strategy.
• Support transition of routine billing activity to India while maintaining Americas accountability. Develop team capability, role clarity, SOP adherence, and service expectations.
• Identify and prioritize automation opportunities across Americas billing, collections, disputes, and blocking issues, including workflow queues, collection prioritization, dashboards, and customer communication support.
• Drive adoption of approved AI-enabled tools and automated reporting to boost billing accuracy, collection efficiency, aging management, and resolution cycle time.

Skills

Accounts Receivable

Billing

Collections

Order-to-Cash

People Leadership

Tools

AI-enabled tools

Dashboards

Automation tools

Job description

Aristocrat Gaming is seeking a Manager of AR Billing & Collections for the Americas to lead billing, collections, and related processes across the region. You will guide a team including a lead, supervisor, and AR resolution specialists to ensure accurate invoicing, timely cash application, and minimized aging.

You will collaborate with offshore and domestic teams, drive standardization, and advance automation.