AR Associate – Billing & Collections (Mon–Fri)

M S International, Inc.; La Vergne (TN); On-site; USD 57,000 - 65,000; Full time

Benefits offered by this job

Annual bonuses or commissions

Paid Time Off

Medical, Dental, and Vision Insurance

Company-paid Short Term and Long Term 

Company-paid Life Insurance

Tuition Reimbursement

401(k) with company matching

Free tutoring for children/dependents

Job summary

M,S International, Inc. in La Vergne, TN is seeking a Customer Service Accounting Representative to handle payments, collections and allocations. The role is full-time with daytime hours Monday to Friday and offers bonuses and room for growth.

The CSAR will manage customer transactions, billing, collections and reporting while maintaining strong customer relationships and collaborating with Sales to keep accounts up to date.

Qualifications

• Excellent oral and written English language communication skills
• Two (2) plus years’ experience in Accounts Receivable
• Provide high level of customer service
• Good organizational skills
• Proven ability to handle multiple tasks at once
• Excellent accuracy and able to meet deadlines
• Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment
• Strong Computer skills in MS Outlook, Word and Excel

Responsibilities

• Effective and efficient handling of customer transactions.
• Responsible for billing, collection and reporting activities according to the specific deadlines.
• Accurately record and maintain customer contact information and details.
• Build and maintain company customer relationships.
• Answer inbound calls and make outbound calls.
• Consistent following up on promises and commitments in a timely manner with customers.
• Investigate customer queries as necessary and find solutions of necessary.
• Appropriately identify and elevate customer issues.
• Complete sales transactions and processing of payments.
• Partner with Sales Representative to keep account transactions up to date.
• Practice Customer focus, collaboration, and communication with team
• Retain up to date knowledge of company products and procedures
• Perform additional duties as required and or requested.

Skills

English language proficiency

Customer service

Organizational skills

Multitasking

MS Outlook

MS Word

MS Excel

Tools

MS Outlook

MS Word

MS Excel

Job description

M,S International, Inc. in La Vergne, TN is seeking a Customer Service Accounting Representative to handle payments, collections and allocations. The role is full-time with daytime hours Monday to Friday and offers bonuses and room for growth.

The CSAR will manage customer transactions, billing, collections and reporting while maintaining strong customer relationships and collaborating with Sales to keep accounts up to date.