AR & Administrative Operations Specialist

NAPA Auto Parts; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Grand Rapids, MI-based NAPA Auto Parts seeks an experienced General Ledger/Accounts Clerk to manage billing, AR, and daily accounting tasks for multiple stores. You will correct bills from HQ, reconcile bank accounts, process rebates, and handle vendor relations while ensuring timely reporting and data integrity.

The role requires strong attention to detail, bookkeeping experience, and proficiency with JD Edwards or PeopleSoft, Excel, Word, and Outlook.

Qualifications

• High School Diploma or equivalent work experience required.
• 2 years + of general office / clerical experience.
• 1 year of bookkeeping experience.
• JD Edwards / PeopleSoft (AP/GL/Sales Order Entry/Customer Service Modules) experience is a plus.
• Must be able to work in a team environment.
• Must be detail minded.
• Must be able to problem solve.
• Must be able to make decisions.
• Must have excellent phone skills.
• Must have great communication skills.
• Must have complaint handling skills.
• Able to speak clearly and listen attentively.
• Must be self-motivated.
• Must have clear handwriting skills.
• Capable of recognizing and distinguishing letters and numbers.
• Must demonstrate professional business etiquette.
• Must know Internet Explorer/web navigation.
• Must know PC's / Windows (PDF, XLS, DOC, TXT, JPEG, BMP, GIF, TIF).
• Must know Outlook. Must know Microsoft Excel (basic formulas).
• Must know Microsoft Word (including object insertion).
• Document management systems experience is a plus.
• Must know office equipment (copying, scanning).
• Regularly required to sit and use hands to finger, handle, or feel.
• Occasionally required to stand, walk and stoop, kneel, crouch, or crawl.
• Vision abilities include close/distance/color/depth perception.

Responsibilities

• Reviews and corrects coding for bills from HQ.
• Processes for correcting EDI or keys receipt of parts for incoming freight.
• Runs reports and reviews old open positions; deletes old lines to reorder stock.
• Writes checks at DC and maintains manual check log.
• Performs end of day accounting for stores and transfers funds to HQ.
• Investigates credit card disputes and store AR totals.
• Distributes month end AR statements to stores.
• Maintains miscellaneous accounts for funds received and paid.
• Generates reports for ARs past due and distributes to HQ.
• Reconciles bank accounts for deposits from local to HQ.
• Processes local non-NAPA supplier orders as SPOM.
• Keys class credit for returns to DC as needed.
• Checks nightly billing reports and follows up on orders.
• Takes incoming sales orders and customer service inquiries from stores.
• Ensures orders are completed and factory special orders are honored.
• Verifies damaged/defective parts within acceptable return windows.
• Ensures transfers between local and jobber accounts when needed.
• Generates weekly stockroom intake vs scan/shipped discrepancies.
• Sets up new rebate accounts and issues rebate credits.
• Processes storefront updates, bulletins, and new stores.
• Retrieves and distributes mail from stockroom quickly.
• Performs filing as needed and resolves TRANSRAD orders.
• Processes bid proposals and IBS contract paperwork.
• Ensures paperwork for items sold outside the US is complete.
• Enters data for stock orders for non-TAMS stores.
• Charges stores for pick up and handling.
• Makes claims to carriers for damaged freight.
• Issues credits to stores as needed.
• Ensures nightly billing process is set up and runs.
• Creates hard copy returns for AR-less items for supplier credit.

Skills

General office

Bookkeeping

Team player

Detail oriented

Problem solving

Decision making

Phone skills

Communication

Complaint handling

Handwriting

Windows/PC skills

Education

High School Diploma or equivalent

Tools

JD Edwards

PeopleSoft

Excel

Word

Outlook

Job description

Grand Rapids, MI-based NAPA Auto Parts seeks an experienced General Ledger/Accounts Clerk to manage billing, AR, and daily accounting tasks for multiple stores. You will correct bills from HQ, reconcile bank accounts, process rebates, and handle vendor relations while ensuring timely reporting and data integrity.

The role requires strong attention to detail, bookkeeping experience, and proficiency with JD Edwards or PeopleSoft, Excel, Word, and Outlook.