Aquatics & Waterpark Operations Manager

Chula Vista Resort; Wisconsin Dells (WI); On-site; USD 52,000 - 78,000; Full time

Job summary

Chula Vista Resort in Wisconsin Dells seeks an experienced manager to oversee the aquatic department, ensuring top-quality service, safety, and compliance. You will lead training, hiring, and coordination with allied departments, while safeguarding guest confidentiality and delivering consistent results.

The role requires at least two years of management experience (five preferred) and a high school diploma or equivalent; a hospitality degree is a plus.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree in Hospitality or related field preferred.
• Two years of management experience required; five years preferred.

Responsibilities

• Maintain operational effectiveness of the aquatic department with high quality service.
• Coordinate training, hiring and strategies with your direct report and other departments.
• Ensure compliance with legal requirements, codes, cleanliness and sanitation standards.
• Safeguard confidentiality of guest, company and employee information.
• Demonstrate good judgment in investigating and solving problems; prioritize tasks.
• Meet deadlines for time-sensitive activities and evaluate staff per procedure.

Skills

Leadership

Customer service

Problem solving

Communication

Education

High School Diploma or equivalent

Bachelor's Degree in Hospitality or related field (preferred)

Job description

Chula Vista Resort in Wisconsin Dells seeks an experienced manager to oversee the aquatic department, ensuring top-quality service, safety, and compliance. You will lead training, hiring, and coordination with allied departments, while safeguarding guest confidentiality and delivering consistent results.

The role requires at least two years of management experience (five preferred) and a high school diploma or equivalent; a hospitality degree is a plus.