Aquatics Staffing & Certification Coordinator

City of Hilliard; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Hilliard seeks an Aquatics Staffing Coordinator to manage staffing and scheduling for lifeguards, pool managers, and guest services. You will oversee recruitment, onboarding, and certification tracking while ensuring compliance and staff development.

Responsibilities include coordinating payroll-related processes, maintaining records, and providing coaching to staff. Collaboration with HR, guests services, and operations is essential for program alignment and smooth operations.

Qualifications

• Bachelor’s degree in Parks and Recreation Administration or related field; 1–3 years aquatics staffing/ops preferred.
• CPO/AFO certification or ability to obtain within 6 months of hire.
• American Red Cross Lifeguard/First Aid/CPR/AED certs or ability to obtain within 90 days.
• American Red Cross Lifeguard Instructor cert or ability to obtain within 90 days.
• Valid State of Ohio driver’s license with acceptable driving record.

Responsibilities

• Coordinate staffing, scheduling, and schedule publication for lifeguards, pool managers, and guest services staff.
• Monitor coverage, identify gaps, and follow up.
• Coordinate recruitment and outreach for aquatics roles (job fairs, new-hire lifeguard classes).
• Coordinate onboarding with HR for lifeguards and pool staff; track pre-hire steps.
• Maintain certification records and coordinate recertification and remediation.
• Provide coaching and performance feedback to aquatics staff; escalate concerns.
• Prepare staffing reports and analyze trends; track hours, payouts, rates, and status.
• Coordinate payroll processes and staff equipment ordering and inventory.
• Support on-call rotations and department-wide operations with other supervisors.
• Assist with registration processes for Red Cross classes in RecTrac.

Skills

Staffing & scheduling

Recruitment & onboarding

Certification tracking

Training coordination

Data reporting

Coaching & feedback

Cross-team collaboration

RecTrac proficiency

Education

Bachelor’s degree in Parks and Recreation Administration

CPO/AFO certification

Red Cross Lifeguard/First Aid/CPR/AED certifications

Lifeguard Instructor certification

Ohio driver’s license

Tools

RecTrac

Job description

City of Hilliard seeks an Aquatics Staffing Coordinator to manage staffing and scheduling for lifeguards, pool managers, and guest services. You will oversee recruitment, onboarding, and certification tracking while ensuring compliance and staff development.

Responsibilities include coordinating payroll-related processes, maintaining records, and providing coaching to staff. Collaboration with HR, guests services, and operations is essential for program alignment and smooth operations.