Aquatics Program Manager - Lead Lessons, Training & Safety

Socket.dev; Plantsville (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonuses

Paid training

Birthday off

Annual PTO

Medical benefits

Community impact

Job summary

British Swim School is looking for an Aquatics Manager to oversee day-to-day operations of the aquatics program and handle customer service interactions. You will prioritize delivering the program according to brand and safety standards, while managing the instructor team and ongoing training.

You will also be responsible for tracking required certifications, supporting employee development, and maintaining high quality service and safety across all lessons.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Proficient in Microsoft Office products.

Responsibilities

• Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.
• Creation of employee schedules, and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Teach and lead swimming lessons as needed.

Skills

Interpersonal communication

Organizational skills

MS Office

Customer service

Education

High school diploma or equivalent

Job description

British Swim School is looking for an Aquatics Manager to oversee day-to-day operations of the aquatics program and handle customer service interactions. You will prioritize delivering the program according to brand and safety standards, while managing the instructor team and ongoing training.

You will also be responsible for tracking required certifications, supporting employee development, and maintaining high quality service and safety across all lessons.