Aquatics Center Front Desk Pro — Part-Time

City Of Cheyenne; Cheyenne (WY); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health

Dental

Vision

Life

Pension

Job summary

City Of Cheyenne is seeking a Front Counter representative for the Cheyenne Aquatics Center. This part-time, non-exempt role focuses on delivering excellent customer service to the public and handling inquiries in person and by phone.

You will operate Rec Trac/Web Trac and related software, process payments, and assist patrons with facility use while maintaining a professional presence and accurate cash drawer. Training provided; schedule includes weekends.

Qualifications

• Prior experience in customer service preferred.
• Ability to communicate with the public and handle inquiries.

Responsibilities

• Greet the public and answer questions in person or by phone.
• Operate computers and assigned software, including Rec Trac/Web Trac.
• Answer multi-line phone and direct calls appropriately.
• Assist patrons with facility use and maintain a cash drawer and basic accounting.
• Maintain a professional appearance and office inventory.

Skills

Customer service

Public relations

Tools

Rec Trac/Web Trac

Job description

City Of Cheyenne is seeking a Front Counter representative for the Cheyenne Aquatics Center. This part-time, non-exempt role focuses on delivering excellent customer service to the public and handling inquiries in person and by phone.

You will operate Rec Trac/Web Trac and related software, process payments, and assist patrons with facility use while maintaining a professional presence and accurate cash drawer. Training provided; schedule includes weekends.