Aquatics Center Guest Services Associate

City of Fife; Fife (WA); On-site; USD 15,000 - 18,000; Part time

Job summary

The City of Fife is seeking a part-time Reception Clerk for the Fife Aquatic Center to handle daily front-desk operations and customer interactions. You will greet patrons, answer phones, assist with registrations, process payments and provide information on programs and facilities.

Responsibilities include maintaining a welcoming lobby, keeping records, and supporting staff with miscellaneous duties. Schedule is Monday–Thursday, 9 a.m.–1 p.m., with potential for additional hours as needed.

Qualifications

• High school diploma or GED required; one year in a similar environment preferred.
• Excellent oral and written communication skills.
• Interpersonal skills with tact, patience and courtesy.

Responsibilities

• Greet patrons at the reception desk and assist in a friendly, professional manner.
• Answer phone calls and provide information or direct to staff.
• Assist with program registrations and facility reservations using REC1.
• Accept payments for programs and retail items following procedures.
• Provide information about aquatic programs, classes and facilities.
• Keep reception and lobby clean, organized and welcoming.
• Restock retail or concession items as needed.
• Perform other basic support tasks as assigned.

Skills

Customer service

Phone etiquette

Public interaction

Record keeping

Education

High School Diploma or GED

First Aid & CPR certification within 6 months

Tools

REC1 system

Job description

The City of Fife is seeking a part-time Reception Clerk for the Fife Aquatic Center to handle daily front-desk operations and customer interactions. You will greet patrons, answer phones, assist with registrations, process payments and provide information on programs and facilities.

Responsibilities include maintaining a welcoming lobby, keeping records, and supporting staff with miscellaneous duties. Schedule is Monday–Thursday, 9 a.m.–1 p.m., with potential for additional hours as needed.