APS Program Analyst

University of California, Davis; Davis (CA); Hybrid; USD 61,000 - 104,000; Full time

Job summary

University of California, Davis Continuing and Professional Education (CPE) seeks an APS Project Analyst to lead data management and reporting for APS programs. You will administer learning management systems and data platforms (e.g., Airtable, Salesforce), develop dashboards, ensure data integrity, and support policy development and stakeholder outreach.

Working in a hybrid environment in Davis, you will collaborate with internal teams and external partners to monitor progress, improve

Qualifications

• Bachelor's degree in related area or equivalent experience/training.
• Advanced experience utilizing Airtable and Salesforce data management systems to design and maintain automated workflows, dashboards, monitoring tools, and reporting systems that support program administration, efficiency, and contract deliverables.
• Experience leading and coordinating complex projects and program initiatives from planning through implementation and evaluation.
• Experience developing, documenting, and implementing SOPs, workflows to support program operations to meet contract deliverables.
• Experience collecting, managing, analyzing, and interpreting program data to evaluate outcomes, identify trends, measure performance, and develop recommendations that support program effectiveness and continuous improvement.
• Experience establishing and maintaining collaborative relationships with internal and external stakeholders to support program goals and successful project implementation.
• Strong written and verbal communication skills to prepare reports, presentations, training materials, and recommendations for a variety of audiences.
• Demonstrated analytical skills to identify programmatic issues, evaluate data, develop recommendations, and implement effective solutions to support program goals and objectives.

Responsibilities

• 35% - Program Data Management and Analysis
• 35% - Program Implementation
• 30% - Stipend Program Administration

Skills

Airtable

Salesforce

Data analysis

Project coordination

Reporting

Stakeholder communication

SOPs

Decision making

Education

Bachelor's degree in related area

Tools

Airtable

Salesforce

Job description

Job Summary

Under the general direction of the APS Director, the APS Project Analyst serves as a seasoned program and data professional supporting APS program operations through the administration of APS learning management systems and program data platforms, management of the APS educational and county stipend programs, the development of enduring policies and procedures, and support for training and implementation activities.

The APS Project Analyst serves as the lead administrator for APS learning management systems and data management platforms (e.g., AirTable), ensuring data integrity, regulatory compliance, and high-quality reporting. This role is responsible for analyzing program data; developing dashboards and reports; and applying data driven insights to support operational decision making, monitor implementation progress, and drive continuous quality improvement. The incumbent exercises independent judgment, analytical expertise, and professional discretion to identify implementation risks, recommend system and process improvements, and strengthen the overall effectiveness and sustainability of APS programs.

In collaboration with internal teams, county APS partners, CDSS, fiscal units, and external stakeholders, the APS Project Analyst facilitates stakeholder engagement, communication, and outreach activities that promote program participation and alignment with APS workforce development goals.

Qualifications

Minimum Qualifications

• Bachelor's degree in related area and /or equivalent experience / training


• Advanced experience utilizing Airtable and Salesforce data management systems to design and maintain automated workflows, dashboards, monitoring tools, and reporting systems that support program administration, efficiency, and contract deliverables.


• Experience leading and coordinating complex projects and program initiatives from planning through implementation and evaluation.


• Experience developing, documenting, and implementing standard operating procedures (SOPs), workflows to support program operations to meet contract deliverables.


• Experience collecting, managing, analyzing, and interpreting program data to evaluate outcomes, identify trends, measure performance, and develop recommendations that support program effectiveness and continuous improvement.


• Experience establishing and maintaining collaborative relationships with internal and external stakeholders to support program goals and successful project implementation.


• Strong written and verbal communication skills to prepare reports, presentations, training materials, and recommendations for a variety of audiences.


• Demonstrated analytical skills to identify programmatic issues, evaluate data, develop recommendations, and implement effective solutions to support program goals and objectives.

Preferred Qualifications

• Experience evaluating and refining program processes, procedures, and operational practices to enhance program effectiveness, efficiency, and service delivery.


• Experience in applying Quality Assurance or Continuous Quality Improvement concepts and strategies to support program quality, compliance, and ongoing enhancement of services.


• Experience with managing contracts and vendors and reporting requirements.


• Knowledge and experience in the use of project management software to support project planning, workflow coordination, resource tracking, and team communication.


• Experience developing visual reports, dashboards, and presentations using Tableau, or comparable data visualization tools to effectively communicate information to a variety of audiences.


• Knowledge of the Adult Protective Services (APS) Stipend Program or related Human Services programs, including program administration, eligibility requirements, participant tracking, reporting requirements, and stakeholder engagement. Knowledge of Destiny, Canvas, and other educational program databases.


• Knowledge of workflow automation tools and methodologies to enhance data collection processes, improve reporting accuracy, and increase operational efficiency.

Key Responsibilities

• 35% - Program Data Management and Analysis


• 35% - Program Implementation


• 30% - Stipend Program Administration

Department Overview

UC Davis Continuing and Professional Education (CPE) is the workforce development and lifelong learning arm of the university. The division maintains the most diverse portfolio on campus, including online professional courses and certificates, contract training for public and private organizations and state agencies, online graduate degrees in partnership with UC Davis colleges, international academic and cultural exchange programs, pre-college programs and more.

UC Davis CPE is a global leader in continuing education. With nearly 90,000 annual enrollments in professional, academic and enrichment courses and millions of enrollments in Massive Open Online Courses, CPE serves lifelong learners in the growing Sacramento region, all 50 states and more than 100 countries. CPE is the campus leader in online education, supporting schools and colleges across UC Davis in their efforts to make learning accessible. CPE employs approximately 270 employees and draws on the expertise of approximately 700 instructors.

Position Information

• Salary or Pay Range: $60,500.00 - $104,300.00/yr. (Department budgeted salary range: $71,450 - $82,400/yr. Commensurate with experience.)


• Salary Frequency: Annual


• Salary Grade: 19


• UC Job Title: PUBL EDUC SPEC 3


• UC Job Code: 004168


• Number of Positions: 1


• Appointment Type: Career


• Percentage of Time: 100%


• Shift (Work Schedule): Manager will advise


• Location: Davis, CA


• Union Representation: No


• Benefits Eligible: Yes


• This position is hybrid (mix of on-site and remote work)

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Work occasional varied lunch hours. Must be able to work variable hours. This position has a Hybrid Remote work schedule with the current expectation of one in-office day per week and additional days as needed to meet business needs. This schedule is subject to change. The main on-site work location will be the at International Center located in Davis, California. Exceptions may be considered on a case-by-case basis; however, the position must reside within California or, if out of state, within 75 miles of the service area.

Special Requirements

This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.