APS Investigator: Protecting Vulnerable Adults

Washington State Department of Social and Health Services; Tumwater (WA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid telework

Flexible schedule

Travel opportunities

Job summary

Washington State Department of Social and Health Services in Tumwater, WA, is seeking an APS Investigator (Social Service Specialist 3) to independently assess reports of abuse, neglect, and exploitation. You will interview victims and others, gather evidence, and connect individuals with safety services, while documenting thoroughly in our systems.

The role requires strong investigative and critical thinking skills, with hybrid telework options after training.

Qualifications

• Proven ability to assess complex situations and develop practical solutions.
• Strong time management and organizational skills.
• Proficiency with Microsoft Office, accurate data entry, and documentation.
• Familiarity with Medicaid terminology, regulations, and policies.
• Flexibility to adapt to changing policies and priorities.
• Strong critical thinking skills under pressure.
• Independent decision-making in urgent safety situations.
• Experience assessing risk and safety of vulnerable adults or children is desirable.

Responsibilities

• Conduct face-to-face interviews with alleged victims, alleged perpetrators, and collateral contacts.
• Collect and evaluate information to inform investigations and outcomes.
• Document all pertinent activity and record electronically in case management systems.
• Collaborate with law enforcement, judicial entities, families, facilities, and partners.
• Identify and refer at-risk adults to appropriate service groups.
• Provide client advocacy, networking, and crisis intervention.
• Prepare and provide testimony at hearings and court proceedings.

Skills

Investigation

Interviewing

Documentation

Policy knowledge

Time management

Risk assessment

Communication

Education

Master's degree in social services or allied field

Bachelor's degree in social services or allied field

SSA training or certification

Tools

Microsoft Office

Job description

Washington State Department of Social and Health Services in Tumwater, WA, is seeking an APS Investigator (Social Service Specialist 3) to independently assess reports of abuse, neglect, and exploitation. You will interview victims and others, gather evidence, and connect individuals with safety services, while documenting thoroughly in our systems.

The role requires strong investigative and critical thinking skills, with hybrid telework options after training.