APS Investigator - Fieldwork to Protect Vulnerable Adults

Staffing Solutions Organization LLC (SSO); Indiana (PA); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Flexible spending accounts

Additional employee perks

Job summary

Staffing Solutions Organization LLC (SSO) seeks an Adult Protective Services (APS) Assessor to investigate allegations of abuse, neglect, and exploitation of endangered adults in Indiana. The role requires onsite investigations with travel up to 50% within designated counties and involves meeting clients in person, conducting interviews, and reviewing records.

Ideal candidates have a bachelor’s degree preferred and 1+ years in related human services or law enforcement.

Qualifications

• Bachelor’s degree preferred.
• 1+ years of experience with adult protective services, investigatory, social services, human services, or law enforcement work.

Responsibilities

• Investigate allegations of abuse, neglect, and exploitation involving endangered adults
• Conduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agencies
• Initiate and facilitate referrals to services and community resources
• Document investigation activities, including case planning, safety planning, case notes, and findings
• Serve as Priority A (within 24 hours of receipt) responder to initiate timely contact with clients facing immediate harm
• Respond to all assigned investigations within the required timeframe. Travel is required to the location of the assigned investigation.
• Ability to conduct effective fact‑finding interviews by asking probing questions that uncover key information, clarify inconsistencies, and determine the severity and impact of investigative issues.
• Review and respond to quality assurance evaluations

Skills

Critical thinking

Organizational skills

Customer relations

Active listening

Policy adaptation

MS Word/Excel/Outlook

Teamwork

Independent work

Verbal and written communication

Decision making

Education

Bachelor's degree preferred

Tools

MS Word

Excel

Outlook

Internet

Job description

Staffing Solutions Organization LLC (SSO) seeks an Adult Protective Services (APS) Assessor to investigate allegations of abuse, neglect, and exploitation of endangered adults in Indiana. The role requires onsite investigations with travel up to 50% within designated counties and involves meeting clients in person, conducting interviews, and reviewing records.

Ideal candidates have a bachelor’s degree preferred and 1+ years in related human services or law enforcement.