Apps Support Analyst (Intmd) – Hybrid, Data Quality

Citi; New York (NY); Hybrid; USD 79,000 - 111,000; Full time

Job summary

Citi is hiring an Apps Support Intmd Analyst - Officer in a hybrid role for Mississauga, Canada. The team focuses on Data - Production Management, ensuring data quality, platform stability, and timely analytics for global clients.

You will use a blend of production support, incident handling, and automation to deliver reliable services. The role requires 2-5 years in application/support environments, UNIX/Linux/Windows fluency, and collaboration with multiple tech teams.

Qualifications

• Experience in Production Support, Production Operations, or a related technology role.
• Basic knowledge of apps support procedures and other technical areas.
• Exposure to incident, problem, and change management processes.

Responsibilities

• Assist in maintaining the stability and data quality of critical regulatory platforms.
• Collaborate with stakeholders to resolve and proactively prevent issues.
• Learn and apply engineering, innovation, and automation to enhance system reliability and performance.

Skills

Production Support

SRE

UNIX/Linux/Windows

Scripting

REST APIs

MQ/Kafka

Education

Bachelor’s/University degree or equivalent experience

Tools

ITRS Geneos

AppDynamics

Datadog

Splunk

ELK

Autosys

Job description

Citi is hiring an Apps Support Intmd Analyst - Officer in a hybrid role for Mississauga, Canada. The team focuses on Data - Production Management, ensuring data quality, platform stability, and timely analytics for global clients.

You will use a blend of production support, incident handling, and automation to deliver reliable services. The role requires 2-5 years in application/support environments, UNIX/Linux/Windows fluency, and collaboration with multiple tech teams.