Apprenticeship Programs Manager

Washtenaw Community College,; Michigan; On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Generous PTO

12 Paid Holidays

Retirement match 4:1

Tuition reimbursement

Job summary

Washtenaw Community College seeks a Manager of Apprenticeships to plan, coordinate, and advance the college’s apprenticeship and pre-apprenticeship initiatives. This grant-funded role operates under the Director of Apprenticeships to manage day-to-day programs, engage employers, recruit apprentices, and oversee RTI, work-based learning, and data reporting.

The position supports student success by expanding earn-and-learn opportunities and strengthening pathways among students, employers, and

Qualifications

• Bachelor’s degree required; Master’s degree preferred in higher education, workforce development, public administration, business, education, or a related field.
• Three (3) years of progressively responsible experience in apprenticeship administration, workforce development, higher education, career services, employer engagement, program coordination, or a related field required.
• Demonstrated experience coordinating programs, projects, employer relationships, workforce initiatives, or work-based learning programs required.
• Demonstrated experience maintaining records, analyzing data, preparing reports, and coordinating documentation for grants, programs, or compliance activities required.
• Strong project management, organizational, analytical, and problem-solving skills required.
• Excellent written, verbal, presentation, and interpersonal communication skills required.
• Ability to learn, adapt to, and effectively utilize emerging technologies, digital platforms, data systems, and AI tools to support operational effectiveness, employer and student engagement, data management, communication, and program innovation.
• Ability to work evenings and weekends based on business, community engagement, and program needs required.

Responsibilities

• Coordinate day-to-day operations of pre-apprenticeship and apprenticeship programs in collaboration with the Director of Apprenticeships and College partners.
• Support implementation and expansion of registered apprenticeship and pre-apprenticeship programs in high-demand sectors, including healthcare, information technology, and advanced manufacturing, as identified through institutional and workforce priorities.
• Coordinate program timelines, enrollment processes, participant records, orientation activities, work-based learning requirements, and other operational components to support effective program delivery.
• Support continuous improvement by identifying operational issues, gathering feedback, and recommending improvements to program processes and participant experiences.
• Provide supervision, training, and evaluation of assigned student employees or part-time support staff.
• Employer and Community Engagement
• Build and maintain relationships with employers, industry partners, workforce development organizations, K-12 partners, community organizations, and other stakeholders to expand apprenticeship opportunities and strengthen talent pipelines.
• Support employers in developing apprenticeship programs by coordinating information related to occupations, on-the-job training (OJT) requirements, Related Technical Instruction (RTI), recruitment, apprentice onboarding, and program implementation.
• Coordinate employer meetings, information sessions, advisory activities, outreach events, and other engagement activities related to apprenticeship and work-based learning initiatives.
• Apprentice Recruitment, Onboarding and Student Success
• Recruit and engage prospective apprentices through outreach to students, prospective students, employers, schools, community organizations, and workforce partners.
• Coordinate apprentice application, enrollment, onboarding, orientation, and initial program support activities in collaboration with appropriate College offices and employer partners.
• Provide individualized information, coaching, and follow-up to apprentices to support persistence, completion, and successful participation in apprenticeship pathways.
• Connect apprentices with appropriate academic, career, financial, and student support resources and coordinate referrals when additional assistance is needed.
• Academic and Related Technical Instruction Coordination
• Coordinate the scheduling and delivery of Related Technical Instruction (RTI) and other coursework or training experiences associated with apprenticeship programs.
• Work with academic deans, faculty, instructional staff, and appropriate College offices to identify courses, certificates, degrees, and other training options that align with apprenticeship occupations and employer needs.
• Assist with coordination of faculty assignments, course sections, academic support, registration, and other instructional logistics required for apprenticeship programs.
• Grant Administration, Data and Compliance
• Support the Director of Apprenticeships in meeting federal, state, institutional, accreditation, and grant requirements applicable to apprenticeship programs and grant-funded activities.
• Maintain accurate and timely records related to apprentices, employer partnerships, program participation, academic progress, retention, completion, employment, and other required outcomes using College systems and reporting platforms.
• Collect, organize, and prepare data and documentation for grant reports, monitoring visits, audits, program reviews, and evaluation activities.
• Support preparation of evidence and documentation for U.S. Department of Labor, State of Michigan, federal, and other monitoring or compliance activities.
• D3C3 2.0 and Experiential Learning
• Support implementation of the D3C3 2.0 initiative’s apprenticeship and active learning priorities, including efforts to expand student participation in apprenticeships, co-ops, internships, externships, and other work-based learning experiences.
• Coordinate earn-and-learn activities and support expansion of apprenticeship models into additional industries and occupations in collaboration with the Director of Apprenticeships and campus and external partners.
• Collaborate with project partners and other WCC staff to support outreach, implementation, data collection, evaluation, and continuous improvement activities associated with grant-funded experiential learning initiatives.
• Institutional Service
• Coordinate apprenticeship-related orientations, employer meetings, information sessions, and other activities, including logistics, communications, and follow-up.
• Prepare correspondence, presentations, reports, program materials, and other communications for apprentices, employers, College departments, and external partners.
• Deliver quality customer service to internal and external constituents in a professional, responsive, and collaborative manner.
• Maintain sensitivity, understanding, and respect for a diverse academic environment inclusive of students, faculty, staff, employers, and community partners of varying social, economic, cultural, ideological, and ethnic backgrounds.
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Other duties as assigned by the Director of Apprenticeships or designee.

Skills

Apprenticeship admin

Workforce development

Employer engagement

Project management

Data management

Grants compliance

Communication skills

Education

Bachelor's degree required

Master's degree preferred

Job description

Washtenaw Community College seeks a Manager of Apprenticeships to plan, coordinate, and advance the college’s apprenticeship and pre-apprenticeship initiatives. This grant-funded role operates under the Director of Apprenticeships to manage day-to-day programs, engage employers, recruit apprentices, and oversee RTI, work-based learning, and data reporting.

The position supports student success by expanding earn-and-learn opportunities and strengthening pathways among students, employers, and