Apprenticeship: Office Management (m/f/d)

Hetzner Online; Deutschland; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible working hours

Social benefits

Opportunities for professional development

Job summary

A leading web hosting provider is seeking a Customer Support Representative to provide telephone support, manage orders, and perform office tasks. Ideal candidates should possess a secondary school diploma, be fluent in German and English, and have good Microsoft Office skills. The position offers a dynamic work environment with flexible hours and additional social benefits.

Qualifications

• Confident use of Microsoft Office applications.
• Good command of German and English.
• Knowledge of accounting and bookkeeping is a plus.

Responsibilities

• Provide customer telephone support.
• Manage incoming orders from customers.
• Process incoming communications.
• Do department-specific accounting.
• Provide general office assistance and secretarial tasks.

Skills

Customer telephone support

Familiarity with Microsoft Office

Bilingual (German and English)

Education

Secondary school diploma

Job description

Who we are:

With several hundred thousand servers in operation, Hetzner is one of the largest web hosting providers and data center operators in Europe. We provide our customers with high-tech products we develop in house, and with reliable infrastructure at fair prices. More than 500 Hetzner employees work every day to help shape the digital future and provide our customers with simple, efficient solutions to complex problems.

Your responsibilities:

• Provide customer telephone support
• Manage in-coming orders from customers
• Process incoming communications
• Do department-specific accounting
• Provide general office assistance and secretarial tasks

What impresses us:

• Secondary school diploma
• Confident use of Microsoft Office applications
• Good command of German and English
• Knowledge of accounting and bookkeeping is a plus

The work environment at Hetzner:

At Hetzner Online, your tasks will be exciting, challenging, and varied. Our corporate philosophy emphasizes personal interaction, efficient decision making processes, and a strong DIY mentality. In addition to numerous social benefits, flexible working hours (where feasible), and opportunities for both professional and personal development, we can offer you an attractive salary.

Contact:

Do you have any questions? Feel free to reach out to us at [e-mail] or call our contact person for this position.