Apprenticeship Administrator

Moss & Associates LLC; Arkansas; On-site; USD 38,000 - 52,000; Full time

Job summary

Moss is seeking an Apprenticeship Administrator to provide administrative and program support to the Apprenticeship Manager and the Moss Solar Apprenticeship Program. This fast-paced role requires strong organization, initiative, attention to detail, and effective communication as you collaborate with management, field leadership, HR, Payroll and IT to keep operations compliant and on track.

You will manage apprentice intake, onboarding, file maintenance, RTI tracking, and reporting across

Qualifications

• Strong attention to detail, highly organized, and able to multi-task.
• Professional written and verbal communication; bilingual English/Spanish preferred.
• Proficiency with Microsoft Office Suite; RAPIDS/RTI tracking experience preferred.

Responsibilities

• Provide administrative support to Apprenticeship Manager and Senior Coordinator.
• Coordinate schedules, meetings, travel, invoices, and expense reports.
• Liaise between the Apprenticeship Team and HR, Payroll, IT to streamline operations.
• Handle apprentice intake, onboarding, and file management in compliance with regs.
• Track RTI hours and monitor apprentice status changes; ensure audit-ready reports.
• Assist with apprentice bonuses documentation.
• Maintain SOPs, templates, and resources; manage swag inventory.
• Other duties as assigned.

Skills

Attention to detail

Communication skills

Bilingual English/Spanish

Tools

Microsoft Office Suite

RAPIDS / RAPIDS 2.0

RTI tracking

Job description

COMPANY OVERVIEW Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company’s diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed‑use developments, hospitality, K‑12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News‑Record as the nation’s top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work.

POSITION SCOPE AND ORGANIZATIONAL IMPACT

Moss' Apprenticeship Administrator provides comprehensive administrative and program support to the Apprenticeship Manager, and the Moss Solar Apprenticeship Program. This is a fast-paced, high‑visibility role requiring strong organization, initiative, attention to detail, and effective communication. The position collaborates closely with management, superintendents, apprenticeship coordinators, and apprentices to support day‑to‑day program operations, maintain compliance documentation, and ensure accurate tracking and reporting across key apprenticeship milestones. The role operates within a construction environment and is expected to become familiar with Moss processes, priorities, and field‑driven timelines.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Administrative & Operational Support: Support the Apprenticeship Manager and Senior Coordinator with scheduling, meeting logistics, travel coordination, invoices, and expense reports.
• Organize and execute logistics for internal meetings, trainings, and events (scheduling, materials preparation, note‑taking, and follow‑ups).
• Act as liaison between the Apprenticeship Team and internal departments (Field Leadership, HR, Payroll, IT) to streamline operations and resolve administrative needs.
• Apprentice & Journeyworker Intake, Onboarding, and File Management: Receive, organize, and prepare apprentice & journeyworkers applications for review by the Apprenticeship Team; Assist with onboarding for new team members in collaboration with HR and internal departments, ensuring proper documentation and system access; Maintain and upload apprentice files in compliance with applicable state and federal regulations and internal requirements.
• Tracking, Monitoring, and Reporting (explicitly added): Track and submit Related Technical Instruction (RTI) hours on TCP (or designated platform). Monitor apprentice status changes (terminations, transfers, suspensions, completions) and update reports to keep the team informed; Reconcile updates received from apprenticeship coordinators and ensure tracking tools and reports remain current, accurate, and audit‑ready.
• Support the Senior Coordinator in the preparation and submission of apprentice bonuses, including tracking eligibility and required documentation.
• Communications, Resources, and Program Support: Assist with apprentice‑facing communication regarding administrative steps, events, and key milestones; Contribute to the creation and maintenance of SOPs, templates, and internal resources; Manage swag inventory (tracking, reordering, and coordinating distribution to apprentices/events).
• Perform other duties as assigned.

EDUCATION AND WORK EXPERIENCE

Strong attention to detail and ability to organize, prioritize, multi‑task, and work independently. Professional written and verbal communication skills; strong interpersonal skills. Proficiency with Microsoft Office Suite. Demonstrated problem‑solving skills with a focus on quality and compliance. Strong teamwork skills and ability to work in a collaborative environment. Ability to take initiative without waiting for direction. Willingness and desire to learn. Bilingual (English/Spanish) preferred, with the ability to effectively communicate with Spanish‑speaking apprentices and field teams. This includes translating program expectations, onboarding materials, compliance requirements, and providing ongoing support to ensure clear understanding of apprenticeship processes, training, and documentation.

Experience supporting teams in a construction environment (understanding field schedules, jobsite priorities, and urgency‑driven coordination). Experience with tracking and monitoring program participants, status changes, and maintaining accurate reports (HR, training, compliance, or workforce programs). Familiarity with apprenticeship programs, apprenticeship compliance, or related workforce development programs. Experience with RAPIDS / RAPIDS 2.0, RTI tracking, or similar systems (preferred, not required).

JOB TITLE: APPRENTICESHIP ADMINISTRATOR

JOB LOCATION: WILSON, AR

CLASSIFICATION: FULL TIME – NON‑EXEMPT – SALARIED

REPORTS TO: APPRENTICESHIP MANAGER & SENIOR COORDINATOR

Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Moss brings an honest, positive, and intelligent approach to our business that’s not readily found in the construction industry. This has created recognizable, sustainable, innovative, award‑winning buildings and helped our company become one of the most respected and sought‑after companies in the U.S. The Moss team of experts spans the country with offices in Hawai’i, California, Texas, and Florida. Customer satisfaction is our passion. We are focused on exceeding expectations with intelligent solutions and genuine relationships. We’ve combined our deep expertise with a renowned level of integrity and transparency—serving as the foundation for all we do.

Learn more about careers at Moss here!