Apprentice Telecommunicator

Iredell County, North Carolina; North Carolina; Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Wellness Clinic on-site

Wellness incentives up to $500/year

Vacation and sick time

401(k) County contribution

Retirement system contribution

Disability coverage

Cancer plan

Résumé du poste

Iredell County, in partnership with NC Community Colleges Apprenticeship, offers a full-time TeleCommunicator Apprenticeship in the Emergency Communications Department. The role includes responding to routine and emergency calls, dispatching appropriate units, and working in a busy center with various safety and medical instructions.

No prior experience is required; applicants must pass background and drug tests and be at least 18 years old.

Qualifications

• No experience is required.
• Must pass Sheriff’s Standards Criminal Background check.
• Must pass pre-employment drug test.
• Must be at least 18 years old.

Responsabilités

• Receives routine and emergency calls and dispatches the proper law enforcement, fire, or EMS units.
• Operates a variety of electronic equipment to communicate with personnel and units and maintain dispatch accuracy.
• Interviews callers to determine the nature of the concern and provides information as the situation develops; provides pre-arrival medical instruction.
• Maintains communications logs and reports with call details, actions taken, and times involved.

Description du poste

OVERVIEW & PURPOSE:

Iredell County is pleased to partner with NC Community Colleges Apprenticeship and offer an Apprenticeship Job Opportunity as a Telecommunicator with the Emergency Communications Department (9-1-1). The position is full-time 40 hours a week including weekends (hours vary) with benefits such as: health insurance, dental, vision, and life insurance at no cost to the employee; an on-site Wellness Clinic at no cost to the employee; Wellness incentives to earn up to $500 per year; competitive vacation time and sick time; 5% 401(k) County contribution; County contribution to the Local Government Retirement System; voluntary benefits such as short-term and long-term disability; accidental death and dismemberment coverage; additional life insurance coverage; Cancer plan; etc.

Upon successful completion of the Apprenticeship Program, you will be qualified to perform the duties as a Telecommunicator.

ESSENTIAL FUNCTIONS:

• Receives routine and emergency telephone calls and personal requests for assistance concerning crimes, fires, EMS needs or general information, identifies the locations of callers to choose and dispatch the proper law enforcement, fire, or EMS department or unit.
• Operates a variety of electronic equipment to maintain contact with Sheriff and Police personnel, multiple fire units and EMS personnel, and other law enforcement units; dispatches officers to answer requests for assistance.
• Interviews callers to determine nature of concern and provides information about the situation as it develops and/or background information from the DCI; provides pre-arrival medical instruction using EMD system.
• Operates terminal connected with the DCI to obtain drivers history, vehicle registration data and criminal record information; checks warrants; runs vehicle inquiries and driver license history checks for law enforcement agencies.
• Maintains communications logs and reports including the nature of calls, actions taken and the times involved.
• Monitor public and private fire and security alarm systems; activates monitors to dispatch volunteer agencies; transfers appropriate calls to state patrol.
• Monitors activities of law enforcement officers on patrol and makes radio contact to insure safety; takes and transmits personal and departmental messages.
• Takes and transmits after-hours calls for utilities, maintenance, social services, and other County services.
• Works in the communications center to receive calls during weather and other emergencies such as hurricanes, ice and snow; informs emergency response personnel, local hospitals, rest homes, nursing homes and County departments of severe weather warnings provided by National Weather Service and other agencies.

SALARY:

There is no cost to the Apprentice.

All training hours are paid time.

EDUCATION/EXPERIENCE “REQUIREMENTS”:

No experience is required.

ADDITIONAL “REQUIREMENTS”:

• Must be able to pass Sheriff’s Standards Criminal Background check.
• Must pass pre-employment drug test.
• Must be at least 18 years old

“PREFERRED” QUALIFICATIONS:

NONE