Apprentice - Surface Technician

Surface Experts - Winston-Salem; Garland (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Tools Provided

Paid Training

Job summary

Surface Experts is hiring a technician to perform on-site surface repairs with a focus on quality and speed. The role involves solving repair challenges across rooms and facilities, requiring hands-on work, color-matching precision, and a clean driving record.

Training is provided, and advancement opportunities exist within a small-business culture that values teamwork and customer satisfaction. The job emphasizes a balanced schedule, no required weekends, and potential overtime.

Qualifications

• Experience working with your hands in construction, manufacturing, painting, or related hobbies.
• Ability to see, distinguish, and replicate colors.
• Must have a valid driver's license and a clean driving record.

Responsibilities

• Complete 4 or more on-site repairs daily.
• Provide world-class customer service to tenants and property management staff.
• Update repair progress in the CRM/Dispatch tool.
• Communicate with the support team for questions.
• Follow the 5-step repair process.
• Utilize each tool in your toolkit.
• Tackle repairs across apartments, hotels, moving sites, and construction sites.

Skills

Hands-on experience

Color matching

Valid driver's license

Tools

CRM/Dispatch tool

Job description

• Bonus based on performance
• Company car
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

We Offer

• Pay range of $18 to $25 per hour: including base pay and performance-based bonuses.
• Bonus Opportunities: monthly bonus program depending on add-on repairs
• Company Car: each technician drives a branded company vehicle for job duties.
• Tools Provided: all necessary tools and products are provided.
• Paid Time Off: paid holidays and accrued paid time off
• Paid Training: includes onboarding, one-week new hire training, and ongoing surface repair training.
• Good Work/Life Balance: no required weekends, late nights, or evenings (overtime is potentially available)
• Small Business Culture: local business owner works closely with teams and conducts weekly check-in meetings with teams.
• Supportive Work Environment: teams celebrate achievements and collaborate in their approach to problem-solving.

Requirements

• Experience working with your hands - relevant experience could be in construction, manufacturing, painting, or even a personal hobby.
• Must be able to see, distinguish, and replicate colors. Understanding color and how to match color is a large part of what we do.
• Must have a valid driver's license and a clean driving record.

Hiring Process

• Within 24 hours: A live team member will reach out to all applicants
• Within 72 hours: We’ll schedule an in-person interview

Duties

• In the field daily: generally complete 4 or more creative repairs on-site each day.
• Display world-class customer service for tenants and property management staff.
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool.
• Communicate with the support team with questions.
• Understand and utilize our unique 5-step repair process.
• Employ each tool in your custom tool-kit.
• Problem-solve repairs with creativity in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver an outstanding customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Compensation: $18.00 - $25.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, moneyand materials which end up inlandfills.

Our Vision

To establishandlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanarea,andfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.

Core Values

Serve Others

• Put Relationships First
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

Our employment process requires an in-depth background investigation verifying clear criminal history.

Benefits of Working for Surface Experts Include:

Paid Training

Competitive Compensation with Bonus Potential