Apprentice - Patient Access - Emergency Department

MaineHealth; Biddeford (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

Eine innovative Gesundheitsorganisation sucht einen engagierten Apprentice für den Patientenzugang in der Notaufnahme. In dieser Rolle sind Sie der erste Kontakt für Patienten und gewährleisten einen hervorragenden Kundenservice. Zu den Aufgaben gehören die Patientenregistrierung, Versicherungsüberprüfungen und die Unterstützung von Patienten mit besonderen Bedürfnissen. Sie arbeiten in einem unterstützenden Umfeld, das auf die Bereitstellung hochwertiger Pflege ausgerichtet ist. Wenn Sie an einer Karriere in einem dynamischen und integrativen Team interessiert sind, bewerben Sie sich noch heute.

Benefits

Bezahlte Elternzeit

Flexible Arbeitsrichtlinien

Schuldenhilfsprogramme

Schulungs- und Bildungsressourcen

Qualifications

• Erforderliche Kundenservicefähigkeiten in allen Interaktionen.
• Vorherige Erfahrung im Gesundheitswesen und Kundenservice bevorzugt.

Responsibilities

• Vollständige und genaue Patientenregistrierung durchführen.
• Versicherungsbestätigungen und medizinische Notwendigkeitsvalidierungen durchführen.

Skills

Kundenservice

Büroorganisation

Versicherungsüberprüfung

Education

High School Diploma oder GED

Job description

Description

Clerical/Administrative Support

Req #: 15400

Summary:

The Apprentice - Patient Access - Emergency Department role is the initial contact for patients at Maine Medical Center - Biddeford/Sanford. The role requires exceptional customer service skills in all interactions. Responsibilities include complete and accurate patient registration, insurance verification, medical necessity validation, identifying and collecting amounts due from patients, entering orders, and ensuring an efficient flow of clinical, administrative, and clerical tasks. The role also involves obtaining patient signatures on consent and assignment forms, handling insurance denial notices, and assisting with accommodations for patients with special needs. All tasks must be performed according to established protocols and accuracy standards while demonstrating the Champions of Care expectations of Welcome, Listen, and Serve. Success in this role requires competence, flexibility, and adaptability to changes in healthcare delivery and technology.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous clerical healthcare and customer service experience preferred.
4. Additional Skills/Requirements: N/A

Additional Information

Working at MaineHealth locations across Maine and New Hampshire means collaborating with healthcare professionals who value their colleagues and community. We offer benefits supporting current needs and future planning, including paid parental leave, flexible work policies, student loan assistance, training, education, and well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're interested in building a career in a supportive environment focused on delivering top-quality care, apply today.

If you have questions about this role, please contact Kerry A. Huckins at [e-mail].