Apprentice - Patient Access

MaineHealth; Sanford (ME); On-site; USD 28,000 - 35,000; Full time

Job summary

MaineHealth is seeking an Apprentice - Patient Access role in Sanford, ME. This entry-level position involves admitting and scheduling patients while serving as their first contact. Candidates should have a high school diploma and experience in customer service, with a focus on providing compassionate care.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education programs

Well-being resources

Qualifications

• High school diploma or GED preferred.
• Previous clerical healthcare and customer service experience preferred.

Responsibilities

• Schedules, pre-registers, registers and admits patients to the hospital.
• Conveys a caring and professional attitude for all patients and visitors.
• Determines insurance coverage, eligibility and performs required pre-authorization.

Skills

Customer Service

Clerical Skills

Attention to Detail

Education

High school diploma or GED

Job description

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Summary

The Apprentice - Patient Access role is the entry role for Patient Access and schedules, pre-registers, registers and admits patients to the hospital. Serves as the first contact for many patients. Must convey a caring and professional attitude for all patients and visitors. Determines insurance coverage, eligibility and performs required pre-authorization procedures. Maintains patient care unit control for all bedded units. Provides comprehensive financial counseling and assistance. Establishes and monitors each patient’s account prior to their visit, during inpatient stays, and up to 5 days post discharge. Ensures the accuracy of the patient’s unique identification number and the demographic and financial information use to create an electronic bill. Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate.

Description

Maine Medical Center

Clerical/Administrative Support

Req #: 30046

Summary

The Apprentice - Patient Access role is the entry role for Patient Access and schedules, pre-registers, registers and admits patients to the hospital. Serves as the first contact for many patients. Must convey a caring and professional attitude for all patients and visitors. Determines insurance coverage, eligibility and performs required pre-authorization procedures. Maintains patient care unit control for all bedded units. Provides comprehensive financial counseling and assistance. Establishes and monitors each patient’s account prior to their visit, during inpatient stays, and up to 5 days post discharge. Ensures the accuracy of the patient’s unique identification number and the demographic and financial information use to create an electronic bill. Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous clerical healthcare and customer service experience preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A
  
  

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Kerry A. Huckins at [e-mail]

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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