Apprentice Optician: Learn Fitting & Service

Warby Parker; Burlington (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan (401(k))

Free eyewear

Job summary

Warby Parker is seeking an Apprentice Optician to join our in-house optical team in Massachusetts. You will learn to take measurements, adjust eyewear, and ensure products meet our high standards while delivering exceptional customer service.

You will learn prescription terminology, help customers select frames, and work with a collaborative team to develop best practices for sales and service. This role emphasizes hands-on learning under licensed and certified opticians.

Qualifications

• Customer service experience or aptitude.
• Strong communication skills.
• Willingness to learn optical terminology and processes.
• Ability to work with a team in a fast-paced environment.

Responsibilities

• Learn to take and record measurements and adjust eyewear with accuracy.
• Check that finished eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Help customers choose frames and lenses based on prescription, fit, and lifestyle.
• Collaborate with your team to develop best practices for sales and service.

Skills

Customer service

Communication

Detail oriented

Team player

Job description

Warby Parker is seeking an Apprentice Optician to join our in-house optical team in Massachusetts. You will learn to take measurements, adjust eyewear, and ensure products meet our high standards while delivering exceptional customer service.

You will learn prescription terminology, help customers select frames, and work with a collaborative team to develop best practices for sales and service. This role emphasizes hands-on learning under licensed and certified opticians.