Appraisal Scheduling Coordinator - Junior

crosscountrymortgage; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Short-term disability

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a Junior Appraisal Coordinator to manage the order placement and fulfillment of appraisal orders on the retail platform for all loan types. This position maintains clear communication with the origination and processing departments and operates in Pacific Standard Time to support the West Coast region.

Responsibilities include prioritizing a caseload of appraisal orders, ordering appraisals via Mercury Network, maintaining workflows in Encompass, processing

Qualifications

• Experience with FHA and VA appraisal order placement.
• Appraisal knowledge, preferred.
• Knowledge of industry standard computer programs.
• Excellent prioritization and time management skills.
• Excellent analytical skills.
• Excellent communications skills.

Responsibilities

• Manage and prioritize caseload of appraisal orders.
• Assist with ordering appraisals by submitting a request through Mercury Network to be assigned to a qualified appraiser within established time frames.
• Maintain workflow efficiency through Encompass and Mercury Network.
• Process payments according to company and department policies and processes.
• Maintain reports to track appraisal assignments from order date through final completion.
• Maintain communication with appraisers and AMCs through Encompass and Mercury Network.
• Reply to customer emails, confirming the scheduling of appointments.
• Assist Processors, Underwriters, Loan Officers and Loan Processors in tasks associated with the appraisal ordering and management of conditions.
• Communicate and explain the progress of products and services to customers through working collaboratively with our vendors.

Skills

Time management

Analytical skills

Communication

Prioritization

Tools

Mercury Network

Encompass

Job description

CrossCountry Mortgage, LLC is seeking a Junior Appraisal Coordinator to manage the order placement and fulfillment of appraisal orders on the retail platform for all loan types. This position maintains clear communication with the origination and processing departments and operates in Pacific Standard Time to support the West Coast region.

Responsibilities include prioritizing a caseload of appraisal orders, ordering appraisals via Mercury Network, maintaining workflows in Encompass, processing