Appraisal Coordinator

Atlantic Coast Mortgage, LLC; Fairfax (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

A regional mortgage company located in Fairfax, Virginia is seeking a detail-oriented Appraisal Coordinator to manage appraisal orders effectively. You will be responsible for assigning orders, communicating with appraisers, and ensuring all processes run smoothly. The ideal candidate has experience in the mortgage industry and possesses strong organizational and customer service skills. Join a company dedicated to redefining the mortgage industry and creating a culture of excellence.

Qualifications

• Previous experience as an Appraisal Coordinator from a mortgage lender or AMC.
• Knowledge of mortgage lending processes and terms.
• Ability to maintain friendly customer service.

Responsibilities

• Assign appraisal orders to appraisers.
• Communicate with appraisers for timely inspection appointments.
• Approve or decline requests based on performance metrics.
• Request quotes on complex appraisal assignments.
• Ensure the loan team is fully informed.
• Monitor appraisal orders for accurate fulfillment.
• Address appraiser queries and identify issues.

Skills

Organizational skills

Customer service

Communication skills

Relationship building

Job description

Our team is redefining the industry – and creating a culture of excellence.

Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.

We are seeking a detail-oriented Appraisal Coordinator to assist in managing appraisal orders with appraisers and Appraisal Management Companies (AMCs). This role is responsible for placing appraisal orders, tracking progress, and maintaining accurate status updates to ensure each order moves efficiently through the pipeline.

Job Duties and Responsibilities

• Assign new appraisal orders to appraisers
• Communicate with appraisers to ensure inspection appointments are made in a timely manner
• Approve and decline appraiser requests to deviate from specified performance metrics
• Request and monitor quotes on complex appraisal assignments
• Communicate with the loan team to ensure they are fully informed
• Monitor appraisal orders to ensure accurate fulfillment and delivery
• Address basic appraiser queries and identify issues for response

Qualifications

• Previous Appraisal Coordinator experience from a mortgage lender or AMC (appraisal management company)
• Knowledge of mortgage lending processes and terms
• Friendly Customer Service
• Strong organizational and relationship building skills
• Clear and concise written and verbal communication skills