Appointments Setter/Vehicle Acquisition Specialist-1

AutoNation; Towson (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Appointments Setter/Vehicle Acquisition Specialist to enhance its inventory by purchasing customer vehicles. This exciting role revolves around providing an exceptional customer experience, ensuring smooth communication throughout the vehicle acquisition process. With flexible hours and a bonus structure, the position promises a rewarding work environment. Join a company committed to making a positive impact in the automotive industry and enjoy benefits such as competitive pay, comprehensive insurance, and exclusive discounts. If you are self-motivated and thrive in a customer-centric setting, this opportunity is perfect for you.

Benefits

401k Matching

Health Insurance

Dental Insurance

Vision Insurance

Maternity Benefits

Employee Discounts

Participation in DRVPNK Initiative

Qualifications

• Self-motivated individual with strong communication and organizational skills.
• Ability to provide exceptional customer service and achieve goals.

Responsibilities

• Acquire inventory by purchasing customer vehicles and managing expectations.
• Respond to leads and set up appointments for vehicle appraisals.

Skills

Customer Experience

Communication Skills

Prospecting Skills

Organizational Skills

Education

High School Diploma

Tools

Technology Proficiency

Job description

Appointments Setter/Vehicle Acquisition Specialist-1

Join to apply for the Appointments Setter/Vehicle Acquisition Specialist-1 role at AutoNation.

About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. We empower our customers to make the best decisions for their needs. Our network of dealerships nationwide, supported by a recognized brand, offers a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our associates, customers, and communities.

Position Overview

The Vehicle Acquisition Specialist role involves acquiring additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, managing expectations and communicating throughout the 'We'll Buy Your Car' process. The goal is to deliver on the 'check within an hour' promise of this program.

This position offers flexible hours, hourly pay, and a bonus for each vehicle purchased.

Job Responsibilities

• Respond to incoming leads via AutoNation and third-party websites, phone, internet, and walk-ins.
• Identify and engage private parties looking to sell their vehicles using all available resources.
• Set up appointments for potential customers to visit the dealership for an appraisal.
• Execute the AutoNation 'We'll Buy Your Car' same-day payment process.
• Review vehicle condition reports and inspect vehicles onsite.
• Interact with customers in person and over the phone throughout the day.
• Refer customers interested in trading in vehicles to the sales team.

Qualifications

• High School diploma or equivalent.
• Self-motivated with the ability to set and achieve goals.
• Ability to provide an exceptional customer experience.
• Strong communication, prospecting, and interpersonal skills.
• Organizational and follow-up skills.
• Experience with technology and making sound judgments when making vehicle offers.
• Valid in-state driver’s license with a safe driving record.

Physical Requirements

• Ability to sit and stand for prolonged periods.

Benefits and Perks

• Competitive pay and 401k matching.
• Health, dental, vision insurance, and maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, and accessories.
• Access to deals through YouDecide.
• Participation in the DRVPNK initiative supporting cancer research and treatment.

AutoNation values diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply, even if they do not meet every requirement. Join us and contribute to a culture of belonging and positive impact in the automotive industry.