Appointment Setter (Job ID: ISHKYL1R)

Inside Out Hiring; United States; Remote; USD 17,000 - 47,000; Full time

Job summary

Inside Out Hiring is seeking a driven Business Development Representative to fuel outbound sales for a commercial management firm. You will prospect B2B, handle objections, nurture leads, and book qualified appointments for the executive sales team; closing is not your responsibility.

This remote role demands a high-energy, resilient, and proactive communicator who can maintain a fast-paced cadence, achieve daily appointment goals, and contribute to a growing North American client base.

Qualifications

• Proven experience in B2B outbound cold calling and appointment setting.
• Excellent spoken and written English with strong U.S. cultural awareness.
• Familiarity with CRM and sales dialer platforms.
• Able to move naturally off-script, think quickly, and handle objections confidently.
• Motivated by targets, competition, and achieving daily appointment goals.
• Comfortable handling frequent rejection while maintaining a positive attitude.
• Highly organized, self-motivated, and comfortable in a fast-paced environment.

Responsibilities

• Outbound Prospecting & Appointment Setting: Make 100+ outbound cold calls per day, plus emails and texts.
• CRM, Research & Pipeline Management: Maintain lead statuses, research target companies, and keep CRM updated.
• Reporting & Communication: Prepare weekly/monthly reports and communicate with sales team.

Skills

Cold Calling

English Fluency

CRM Experience

Strong Communicator

Competitive Mindset

Resilience

Proactive & Reliable

Tools

CRM software

Sales dialer

Job description

Exciting Remote Opportunity! We're Hiring a Business Development Representative!

Are you a competitive, high-energy sales professional who thrives on cold calling and booking appointments? We are looking for a resilient Business Development Representative to drive outbound sales for a rapidly growing commercial management company!

Job Details at a Glance

• Job Title: Business Development Representative

• Job ID: ISHKYL1R

• Industry: Facility Solutions / Building Maintenance

• Location: LATAM / South Africa

• Job Status: Full Time

• Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM PST

• Salary: $1,500/month base + commission | $70 per closed janitorial deal | $30 per closed deal for all other services

• Target Start Date: ASAP

About the Client

Our client is a rapidly growing commercial management company specializing in building maintenance and facility solutions across North America. They provide 20+ interior and exterior facility services, with professional commercial janitorial and disinfecting services as their core offering.

About the Role

We are seeking a motivated Business Development Representative / Outbound Appointment Setter to drive the top of the sales funnel. You will focus on prospecting B2B businesses, handling objections, nurturing leads, and booking qualified appointments for the executive sales team. You will not be responsible for closing deals.

PLEASE NOTE: This is a high-energy, performance-driven outbound sales role. We are looking for someone competitive, resilient, proactive, and comfortable making a high volume of cold calls while confidently handling objections and booking qualified appointments.

Key Responsibilities

1. Outbound Prospecting & Appointment Setting

• Make 100+ outbound cold calls per day, along with emails and text outreach.
• Navigate gatekeepers, overcome objections, and confidently pitch facility and janitorial services.
• Follow up consistently across multiple communication channels.
• Schedule qualified appointments directly on sales executives' calendars.
• Send professional follow-up emails and marketing materials to prospects.

2. CRM, Research & Pipeline Management

• Maintain accurate lead statuses, activity, notes, and follow-up schedules.
• Research target companies and identify key decision-makers.
• Keep CRM information fresh and organized.
• Provide detailed conversation notes so sales executives are prepared for appointments.

3. Reporting & Communication

• Prepare weekly and monthly reports tracking outreach activity, pipeline health, and appointment performance.
• Communicate effectively with the sales team and management.

Qualifications & Skills

• Cold Calling Experience: Proven experience in B2B outbound cold calling and appointment setting.
• English Fluency: Excellent spoken and written English with strong U.S. cultural awareness.
• CRM Experience: Familiarity with CRM and sales dialer platforms.
• Strong Communicator: Able to move naturally off-script, think quickly, and handle objections confidently.
• Competitive Mindset: Motivated by targets, competition, and achieving daily appointment goals.
• Resilience: Comfortable handling frequent rejection while maintaining a positive attitude.
• Proactive & Reliable: Highly organized, self-motivated, and comfortable in a fast-paced, results-driven environment.

KPIs & Metrics

• 100+ outbound calls per day
• Minimum 1 qualified appointment per day / 5 per week
• Consistent CRM updates and detailed activity tracking
• Strong follow-up and lead-nurturing discipline

Training & Onboarding

• Content & Video Training: Complete required training on the industry, services, and sales process.
• Direct Coaching: Participate in owner-led training, role-play sessions, and call monitoring to continuously improve sales performance.