APPOINTMENT SCHEDULER Full-Time

Coastal-Orthopedics-; Bradenton (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Coastal Orthopedics in Bradenton, FL is seeking a full-time Appointment Scheduler to keep a busy orthopedic practice running smoothly and ensure patients are scheduled quickly and accurately.

You will manage high call volumes, collect demographics, verify insurance, prioritize urgent needs, and coordinate with clinic staff to keep clinics on track. A high school diploma and customer service experience are required; EMR familiarity is a plus.

Qualifications

• High school diploma or equivalent.
• Thrives in a fast-paced, high-demand office setting.
• Strong multitasking, problem-solving, and organizational skills.
• Clear, confident communication and a patient-first mindset.
• Solid computer skills; experience with EMR systems is a plus.
• Prior experience in orthopedic, specialty care, or outpatient rehab strongly preferred.

Responsibilities

• Manage a high call volume with professionalism, efficiency, and empathy.
• Schedule, reschedule, and cancel appointments across multiple providers.
• Collect and verify patient demographics and insurance information in real time.
• Identify urgent needs and prioritize patients accordingly.
• Ensure all patient records are complete to support seamless clinical care.
• Direct calls to correct departments without delay.
• Stay on top of voicemails, messages, and task queues.
• Return patient calls promptly to maintain access and satisfaction.
• Assist with urgent work-in appointments with clinic staff.
• Assist with collecting outstanding balances when needed.

Skills

Multitasking

Communication

Problem-solving

Organizational skills

Patient-first mindset

Education

High school diploma

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

APPOINTMENT SCHEDULER Full-Time

Full Time Clerical Bradenton, FL, US

Keep patients moving—because every moment matters in orthopedic care.

About the Role:
In our high-volume orthopedic practice, the Appointment Scheduler is the engine that keeps everything running smoothly. You’ll be the first point of contact for patients seeking relief from pain or injury—helping them get scheduled quickly, accurately, and with confidence. This role is ideal for someone who thrives in a fast-paced environment, can juggle multiple priorities, and stays calm under pressure.

What You’ll Do:

• Manage a high call volume with professionalism, efficiency, and empathy
• Quickly and accurately schedule, reschedule, and cancel appointments across multiple providers and specialties
• Collect and verify patient demographics and insurance information in real time
• Identify urgent needs and help prioritize patients appropriately
• Ensure all patient records are complete and detailed to support seamless clinical care
• Direct calls and inquiries to the correct departments without delay
• Stay on top of voicemails, internal messages, and task queues throughout the day
• Return patient calls promptly to maintain access and satisfaction
• Partner with the Clinic Director and clinical staff to accommodate urgent “work-in” appointments
• Assist with collecting outstanding balances when needed
• Contribute to a team-focused environment where flexibility and support are key

What You Bring:

• High school diploma or equivalent
• Proven ability to thrive in a fast-paced, high-demand office setting
• Strong multitasking, problem-solving, and organizational skills
• Clear, confident communication and a patient-first mindset
• Solid computer skills; experience with EMR systems is a plus
• Prior experience in orthopedic, specialty care, or outpatient rehab strongly preferred
• A team-oriented attitude with a commitment to accuracy and efficiency

Why Join Us?
You’ll be part of a dynamic orthopedic team where your work directly impacts how quickly patients receive care and start their recovery. If you’re energized by a busy environment and take pride in keeping things organized and moving forward, this role offers a meaningful and rewarding opportunity.

Equal Opportunity Employer:
Coastal Orthopedics is committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.