Appointment Scheduler

Minnesota Urology P.A.; Robbinsdale (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Minnesota seeks a full-time Appointment Scheduler for its clinics in Robbinsdale and Brooklyn Park. This role involves efficiently scheduling patient appointments, managing communication between patients and healthcare providers, and ensuring compliance with insurance protocols. The ideal candidate will possess strong organizational skills, preferably with prior scheduling experience in a medical setting.

Benefits

Comprehensive benefits package

Opportunities for career advancement

401k plan with employer contribution

Paid time off

Paid Holidays including 3 floating holidays

Qualifications

• Minimum two years of appointment scheduling experience, preferably in a medical office environment.
• Knowledge of medical terminology is required.
• Experience with insurances is preferred.

Responsibilities

• Schedule patients accurately for all office appointments requested by Minnesota Urology providers.
• Document scheduled laboratory and radiology testing and procedures in EMR system.
• Communicate effectively and compassionately with patients and staff.

Skills

Communication

Scheduling

Medical Terminology

Insurance Knowledge

Education

High school diploma/GED

Tools

EMR systems

Job description

MN Urology is currently seeking a full time Appointment Scheduler floating between our Robbinsdale and Brooklyn Park Clinics.

Monday-Friday

8:00am-4:30pm

Regular Daytime Hours, No Evenings, No Weekends, No Holidays!

Minnesota Urology is the largest independent urologic specialty practice in the state of Minnesota and was formed as an integration of Minnesota's two most respected independent urology practices; Minnesota Urology and Urology Associates. Our providers are devoted to a singular vision to deliver optimal and compassionate specialty care. Our success and recognition as a national leader in the practice of urology is a direct result of the collective work of dedicated staff members and physicians.

Primary Objective

Efficiently and effectively schedule patients for services provided by Minnesota Urology providers. Services include office visits/clinic appointments, laboratory, and radiology. Serve as liaison, on behalf of Minnesota Urology, with patients, clinics, and hospitals.

RESPONSIBILITIES:

• Schedule patients accurately and efficiently for all office appointments requested by Minnesota Urology
• P.A. providers.
• Maintain effective and accurate daily provider appointment schedules.
• Inform patients regarding special diets, prep instructions, general insurance/referral information,
• Arrive times, dates, locations, etc.
• Ensure that patients are scheduled at the correct locations based on patient insurance requirements for radiologic procedures.
• Mail appointment packets, maps, and preps for required appointments.
• Register new patients, including all required demographic information.
• Instruct patients on the relevant clinic, financial, and referral policies.
• Update registration for established patients, ensuring accurate demographic information
• before scheduling appointments.
• Document scheduled laboratory and radiology testing and procedures in chart notes within EMR
• system.
• Reschedule and/or block canceled appointments minimizing inconveniences to patients.
• Serve as a contact for hospitals, clinics, and physicians regarding schedules, procedures, or
• concerns.
• Communicate effectively and compassionately with patients, other staff, management, and physicians.

Qualifications

• High school diploma/GED
• Minimum two years of appointment scheduling, preferably in a medical office environment
• Medical terminology knowledge required
• Experience with insurances preferred
• Experience or knowledge of current EMR systems preferred but will train.

Benefits

• Comprehensive benefits package for full time employees
• Medical, Dental, Vision and much more
• Opportunities for career advancement
• 401k plan with employer contribution.
• Paid time off.
• Paid Holidays including 3 floating holidays.

Minnesota Urology P.A. is an equal opportunity employer.