Appointment Scheduler

CommonSpirit Health; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Omaha is seeking an Appointment Scheduler to manage patient appointments and ensure efficient scheduling of medical procedures. The role involves direct communication with patients, handling insurance details, and ensuring pre-certification for appointments. The ideal candidate will have experience in a healthcare setting and a strong focus on customer service. This position offers a range of benefits to support work/life balance.

Benefits

Health/Dental/Vision Insurance

Paid Time Off (PTO)

Tuition Assistance

Matching 401(k) and 457(b) Retirement Programs

Employee Assistance Program (EAP)

Wellness Programs

Qualifications

• Preferred 2 years related experience in a healthcare environment.

Responsibilities

• Schedule appointments for patients and medical procedures.
• Conduct patient pre-certification for coverage.
• Collect insurance information and patient personal data.

Skills

Communication

Customer Service

Education

High school diploma or equivalent

Job description

*Responsibilities*

CHI Health has an immediate opportunity for an Appointment Scheduler. We are currently offering additional benefits for our Appointment Schedulers.

*Location:*

CHI Health Creighton University Medical Center - Bergan Mercy

7500 MERCY RD

OMAHA, Nebraska 68124-2319

United States

*Incentives:*

Clothing Coupon Code up to $60

*Job Summary / Purpose*

Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician.

*Essential Functions*

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

*Qualifications*

Preferred 2 years related experience in a healthcare environment required.

High school diploma or equivalent preferred.

*Overview*

CHI Health strives to care for you the way you care for your patients. We understand you have personal responsibilities outside of your profession and also care about your well-being.

*With you in mind, we offer the following benefits to support your work/life balance:*

• Health/Dental/Vision Insurance
• Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
• Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
• Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Matching 401(k) and 457(b) Retirement Programs
• Adoption Assistance
• Wellness Programs
• Flexible spending accounts

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

*Pay Range*

$15.49 - $21.30 /hour