Patient Appointment Scheduler- remote work option available

Talentify.io; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Join a regional leader in healthcare services, where you can make a significant impact on community health and patient care. This role offers a supportive and collaborative work environment, with opportunities for career advancement and professional growth. As part of a technologically advanced team, you'll manage patient scheduling and inquiries, ensuring a high level of customer service. If you're driven and thrive in a fast-paced setting, this could be the perfect opportunity for you. Embrace the chance to contribute positively to healthcare while advancing your career in a meaningful way.

Qualifications

• 3+ years of experience in customer service or call center, preferably in healthcare.
• Knowledge of medical terminology is a plus.

Responsibilities

• Schedule patients for appointments across multiple specialty practices.
• Manage high call volume and provide excellent customer service.

Skills

Customer Service

Critical Thinking

Multitasking

Typing Speed (35 WPM)

Bilingual Skills

Education

High School Diploma

Associate's Degree

Tools

Microsoft Software Applications

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within a regional leader in healthcare
- Supportive and collaborative work environment
- Potential for professional stability with strong technological resources
- Chance to make a positive impact on community health and patient care
- Must live within 2 hours or 120 miles of Roanoke, VA

What to Expect (Job Responsibilities):
- Schedule patients for appointments across multiple specialty practices
- Manage high call volume by receiving inbound calls and placing outbound calls
- Utilize critical thinking skills to address patient inquiries and issues
- Provide excellent customer service while assisting diverse groups
- Process a high volume of calls in a technologically intensive environment

What is Required (Qualifications):
- High school diploma or equivalent required; Associate's Degree preferred
- Minimum three years of experience in customer service or call center position, preferably in healthcare
- Customer-driven with a minimum typing speed of 35 words per minute
- Ability to work under stressful conditions with effective multitasking skills
- Knowledge of medical terminology and Microsoft software applications preferred

How to Stand Out (Preferred Qualifications):
- Bilingual skills preferred
- Experience in a healthcare-related customer service role

#HealthcareServices #CustomerService #CareerOpportunity #CommunityHealth #ProfessionalGrowth

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