Appointment Coordinator – Inside Sales | Hourly + Bonuses

Clearwater Shower Bath; Clearwater (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Hourly Pay + Performance 1

No Cold Calling

Full-Time W2 Employment

Health & Dental Insurance

Consistent Work Schedule

Paid Training & Ongoing Coaching

Career Advancement Opportunities

Supportive Team Environment

Modern Technology & Tools

Job summary

Clearwater Shower Bath is seeking energetic Appointment Coordinators to join our Clearwater team. You’ll connect with homeowners who expressed interest in remodeling, answer questions, and schedule in-home design consultations.

There’s no cold calling, hands-on training, and ongoing coaching. Full-time, on-site work with competitive hourly pay plus performance incentives, plus health and dental benefits.

Qualifications

• Excellent communication and phone manners for home-owners.
• Ability to build rapport and manage multiple conversations.
• Willing to learn about remodeling services and appointment-setting.

Responsibilities

• Make outbound/inbound calls and texts from homeowners who requested information.
• Build rapport, ask questions, and understand remodeling needs.
• Explain services and in-home consultation process.
• Schedule qualified appointments for Design Consultants.
• Confirm details and coordinate with decision-makers.
• Follow up to answer questions and secure appointments.
• Send confirmations and reminders; maintain CRM notes.
• Collaborate with team to hit appointment goals.

Skills

Communication skills

Phone etiquette

Customer service

Organizational skills

CRM software

Coachable

Tools

CRM software

Office suite

Job description

Appointment Coordinator – Inside Sales

Clearwater Shower Bath | Clearwater, FL | Full-Time | Hourly Pay + Performance Bonuses

No Cold Calling | Paid Training | Health & Dental Benefits | Career Growth

TURN GREAT CONVERSATIONS INTO GREAT OPPORTUNITIES!

Are you outgoing, personable, and someone who genuinely enjoys talking to people? Do you thrive in a fast-paced environment where your communication skills, positive attitude, and hard work make a difference?

Clearwater Shower Bath is growing, and we're looking for motivated Appointment Coordinators to join our Clearwater team!

This isn't your typical call center job. You'll connect with homeowners who have already expressed interest in remodeling their bathrooms, answer their questions, and help them take the next step by scheduling an in-home design consultation.

No cold calling. No searching for leads. Just real conversations with customers who want to hear from us.

If you have a background in customer service, hospitality, retail, reception, or sales—or simply have a great personality and a willingness to learn,we want to meet you!

WHAT YOU'LL DO

As an Appointment Coordinator, you'll be one of the first people homeowners speak with when considering a bathroom renovation. Your role is to create a great first impression, build relationships, and turn customer interest into scheduled appointments for our Design Consultants.

Your daily responsibilities will include:

• Connect with homeowners by phone and text who have already requested information about our services.
• Build rapport, ask questions, and understand each customer's remodeling needs.
• Explain our products, services, and in-home consultation process.
• Schedule qualified appointments for our in-home Design Consultants.
• Confirm appointment details and coordinate with all decision-makers.
• Follow up with interested homeowners to answer questions and secure appointments.
• Send appointment confirmations and reminders.
• Maintain accurate customer information and notes in our CRM system.
• Work closely with your team to achieve individual and department appointment goals.
• Provide a friendly, professional customer experience during every interaction.

You’ll receive hands-on training, ongoing coaching, and the tools needed to become confident and successful in your role.

WHAT WE OFFER

We believe great employees deserve a workplace where they feel supported, appreciated, and motivated to succeed.

• Competitive Hourly Pay + Performance Incentives: Earn additional income by meeting and exceeding performance goals.
• No Cold Calling: Speak with homeowners who have already shown interest in our remodeling services.
• Full-Time W2 Employment: Enjoy the stability of a consistent position with an established company.
• Health & Dental Insurance: Benefits available in accordance with company eligibility requirements.
• Consistent Work Schedule: Predictable hours in a professional office environment.
• Paid Training & Ongoing Coaching: We'll teach you our products, systems, and appointment-setting process.
• Career Advancement Opportunities: Grow your skills and explore opportunities for increased responsibility and leadership.
• Supportive Team Environment: Work alongside motivated colleagues who celebrate wins and help each other succeed.
• Modern Technology & Tools: Utilize our CRM and communication systems to stay organized and productive.

Location: Clearwater, FL

Position Type: Full-Time, On-Site (Not Remote)

WHO WE'RE LOOKING FOR

You don't need years of sales experience to succeed here. We're looking for individuals with great communication skills, a strong work ethic, and a positive attitude.

You’ll be a great fit if you:

• Enjoy talking to people and can easily build rapport over the phone.
• Have a friendly, upbeat, and professional communication style.
• Are comfortable handling a high volume of calls and conversations.
• Can confidently guide conversations toward scheduling an appointment.
• Are organized, detail-oriented, and able to multitask.
• Are comfortable using computers and learning new software.
• Are reliable, punctual, and committed to showing up ready to work.
• Stay positive and professional when handling objections or challenging conversations.
• Are motivated by personal goals, team success, and performance-based incentives.
• Are coachable, eager to learn, and interested in long-term career growth.

Experience in customer service, retail, hospitality, call centers, appointment setting, or inside sales is a plus—but not required.

We're happy to train the right person who brings enthusiasm, dependability, and a willingness to succeed!

WHY CLEARWATER SHOWER BATH?

Clearwater Shower Bath is a locally owned and operated bathroom remodeling company serving homeowners throughout the Tampa Bay area and beyond.

We've built our reputation on quality craftsmanship, exceptional customer service, and creating beautiful, functional bathrooms that homeowners love.

As our company continues to expand, we're looking for great people who want to grow with us.

At Clearwater Shower Bath, you're not just answering phones. You're helping homeowners take the first step toward transforming their homes while building valuable skills and a rewarding career.

Employment is contingent upon successful completion of a pre-employment background check and drug screening. Clearwater Shower Bath is committed to maintaining a safe, professional, and drug- free workplace.