Appointment Coordinator

Penske Automotive Group; Chandler (AZ); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with company match

Superior Training

Career Development Programs

Organizational Stability

National growth opportunities

Vacation/Sick & Holiday Benefits

Job summary

Penske Automotive Group in Chandler, AZ is seeking an Appointment Coordinator to join our team. You will handle inbound calls, coordinate appointments and transfers, and provide a superior customer service experience to drive vehicle sales and service results.

We offer a base hourly rate with commission/bonuses, comprehensive benefits, 401(k) with company match, and ongoing training and career development opportunities to help you grow within the organization.

Qualifications

• Detail oriented and thrives in a fast-paced environment.
• Professional and friendly phone communication.
• Ability to multi-task and manage multiple conversations simultaneously.
• Self-motivated with a positive team presence.

Responsibilities

• Handle inbound calls and greet customers in a friendly, professional manner.
• Coordinate appointment scheduling and internal transfers to support sales and service goals.

Skills

Detail oriented

Phone skills

Multi-tasking

Team player

Professional appearance

Job description

We are currently seeking an Appointment Coordinators to join our Team!

WHY WORK FOR US?

We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your stepping stone to a life-long career in the automotive industry.

We Offer

• Hourly plus Commission and bonus - $46,000 to $52,000 potential based on individual performance
• Medical, Dental and Vision
• 401(k) with company match
• Superior Training
• Career Development Programs
• Organizational Stability
• National growth opportunities
• Vacation/Sick & Holiday Benefits

Responsibilities

• Enjoy working in a fast paced customer oriented environment
• Greet and interact with customers on the phone in a friendly and professional manner

Qualifications

• Detail oriented and excels in a fast-paced, results driven environment
• Professional and friendly phone skills
• Ability to multi-task
• Self-motivated enthusiastic presence in a team environment
• Professional appearance and work ethic