Appointment Coordinator

dovetailandinterlakes; Amherst (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Team-centered culture

Growth opportunities

Leadership investment in staff

Consistent full-time schedule

Meaningful work

Growing organization focused on excell

Job summary

Dovetail Dental Associates in Amherst, NH is seeking an Appointment Coordinator who brings warmth, professionalism, and a passion for helping patients. This role is the first impression of our practice and a key part of delivering an outstanding patient experience.

You will schedule appointments, manage calls, maintain accurate patient records, and collaborate with doctors and staff to ensure a seamless, welcoming visit for every patient.

Qualifications

• Outstanding communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask in a busy environment.
• Positive attitude and team-first mindset.
• Professional appearance and demeanor.
• Previous dental experience is a plus; training provided.

Responsibilities

• Welcome patients with warmth and professionalism.
• Schedule and coordinate appointments.
• Manage incoming phone calls and patient communications.
• Help patients understand and navigate their appointments.
• Maintain accurate patient records.
• Work closely with doctors, hygienists, and teammates to ensure a seamless patient experience.
• Assist in keeping schedules productive and organized.
• Be a trusted resource for patients throughout their journey with us.

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Team player

Job description

Join a Team That Believes Great Care Starts With Great People

At Dovetail Dental Associates, we believe dentistry is about much more than teeth; it's about creating meaningful experiences, building lasting relationships, and making every patient feel genuinely cared for.

We're looking for an exceptional Appointment Coordinator who is passionate about people, thrives in a fast-paced environment, and understands that every interaction matters. This isn't just a scheduling position, it's an opportunity to be the first impression of our practice and play a vital role in elevating the patient experience.

Who We Are

Our culture is built on teamwork, growth, accountability, and kindness. We are committed to helping one another succeed and believe that when we grow together, everyone wins: our patients, our team, and our organization.

We are looking for someone who:

• Loves helping people
• Brings positive energy to every day
• Enjoys working as part of a collaborative team
• Is eager to learn and grow professionally
• Takes pride in creating an exceptional patient experience
• Looks for ways to make things better rather than settling for "good enough"

What You'll Do

• Welcome patients with warmth and professionalism
• Schedule and coordinate appointments
• Manage incoming phone calls and patient communications
• Help patients understand and navigate their appointments
• Maintain accurate patient records
• Work closely with doctors, hygienists, and teammates to ensure a seamless patient experience
• Assist in keeping schedules productive and organized
• Be a trusted resource for patients throughout their journey with us

What We're Looking For

• Outstanding communication and customer service skills
• Strong organizational abilities and attention to detail
• Ability to multitask in a busy environment
• Positive attitude and team-first mindset
• Professional appearance and demeanor
• Previous dental experience is a plus, and we are willing to train the right person who aligns with our culture and values

Why Join Dovetail?

• Supportive, team-centered culture
• Opportunities for professional growth and development
• Leadership that invests in its people
• Consistent full-time schedule
• Work that makes a difference in people's lives every day
• The chance to be part of a growing organization focused on excellence

Our Ideal Candidate

We are searching for someone who sees every patient interaction as an opportunity to create an unforgettable experience. Someone who is excited to learn, eager to contribute, and ready to grow alongside a team that genuinely cares about one another. If you're looking for more than just a job and want to be part of a team that's committed to excellence, growth, and making a positive impact, we'd love to meet you.

Apply today and help us create the kind of patient experience that people can't stop talking about.

Hours:
Monday- Thursday 8am-5pm
Friday: 8am-2pm