Applied Scientist, Sync

Outreach; Seattle (WA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Flexible time off

401k plan

Generous medical, dental, and vision coverage

Parental leave program

Employee referral bonuses

Snacks and beverages in the Office

Diversity and inclusion programs

Job summary

Outreach is seeking a talented Software Engineer to join our team in Seattle. This pivotal role involves developing Outreach’s data integration platform, enabling bi-directional data integrations with applications like Salesforce. You will collaborate with cross-functional teams and drive innovative software solutions that enhance user experience.

The ideal candidate has experience in machine learning, proficiency in programming languages, and a strong educational background in relevant fields. The position offers a competitive salary and excellent benefits including flexible time off, medical coverage, and a 401k plan.

Qualifications

• 1-2 years of experience with implementing machine learning and NLP systems.
• Strong foundation in statistics and experiment design.
• Passion for data analytics.

Responsibilities

• Engineering high-availability AI pipelines across distributed components.
• Collaborating with stakeholders for AI-driven solutions.
• Optimizing across the stack to maximize ROI.

Skills

Machine Learning implementation

Natural Language Processing (NLP)

Software Engineering

Proficiency in Python, Java, Go, or C++

Education

Master’s Degree or PhD in Computer Science or related fields

Tools

Cloud-based AI applications

Job description

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

Outreach is a dynamic and innovative technology company that is committed to pushing the boundaries of Sales business. We are seeking highly talented and motivated Senior Staff / Staff Software Engineers to join our team in India. If you are passionate about cutting-edge technology, enjoy solving complex problems, and want to be part of a collaborative, forward-thinking environment, this position is for you.

The Role

We are looking for a talented and experienced Software Engineer to help us expand the Outreach CRM Sync vision. The Sync Team (“Sync”) is responsible for Outreach’s data integration platform, enabling bi‑directional data integrations between Outreach and API‑enabled applications and endpoints (e.g. Salesforce, Microsoft Dynamics). The integration platform is a tier 1 service, enabling users to take action within Outreach using data from any application. The integration platform also enables customers to use Outreach data in external applications. As a Software Engineer, you will play a pivotal role in our software development efforts, contributing to the design, implementation, and maintenance of high‑performance software solutions. You will work closely with cross‑functional teams to define technical requirements and drive the development of innovative, scalable, and reliable software systems.

Salary: $130,000 – $160,000 a year (Annual base salary range $130,000–$170,000 USD. Additional incentive compensation, bonus, restricted stock units, and benefits may be offered.)

Your Daily Adventures Will Include

• Engineering high‑availability AI pipelines across distributed, cross‑team components to ensure reliable, low‑latency agentic workflows.
• Collaborating with stakeholders to ensure customers have the AI‑driven capabilities and tools they need to succeed on the Outreach platform.
• Rapidly prototyping ML and LLM solutions to validate approaches and accelerate iteration on complex, ambiguous problems.
• Optimizing across the stack to maximize ROI for key pain points, from model architecture to service orchestration.
• Contributing to Outreach's most visible AI surfaces, shaping how customers experience our next‑generation agentic AI capabilities.

Our Vision Of You

• 1‑2 years of hands‑on experience implementing machine learning and NLP systems, including LLM‑based architectures, text classification, entity recognition, dialog, and agentic AI workflows
• Master’s Degree, or PhD, in relevant fields such as computer science, machine learning, or related disciplines
• Strong foundation in statistics and experiment design, and passion for data are essential for success in this role
• Proficiency in Python, Java or Go or C++, along with strong software engineering skills
• Experience developing and deploying cloud‑based AI applications
• Familiar with continuous‑deployment projects
• A collaborative mindset and willingness to support and elevate teammates
• Ability to prioritize effectively and deliver incrementally in fast‑moving environments.
• Ability to quickly learn new technologies, frameworks, and LLM‑related tooling.

Why You’ll Love It Here

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full‑time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women’s Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants‑including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.