Senior Solutions Consultant

Outreach; United States; On-site; USD 135,000 - 170,000; Full time

Benefits offered by this job

401k

Medical, dental, vision

Parental leave

Infertility benefits

Diversity programs

Snacks in office

Job summary

Outreach is seeking a Solutions Consultant in the United States to be a subject matter expert on the Outreach platform and to partner with Sales to drive in-depth discovery, sell-through demonstrations, and articulate measurable business value for customers.

You will translate customer use cases into scalable, value-based solutions, support enterprise deals, and collaborate with Product, Customer Success, and Professional Services to ensure successful deployments and a strong return on

Qualifications

• 4+ years of experience in pre-sales/solutions consulting.
• Ability to translate customer use cases into scalable, value-based solutions.
• Excellent presentation and demos with customer examples and industry insights.

Responsibilities

• Becoming and acting as a subject matter expert on the Outreach platform and trusted advisor to customers and internal teams.
• Partner with Sales to identify customer opportunities and risks through in-depth discovery.
• Qualify opportunities through discovery of customer and prospect business processes to address during the sales process.
• Participate in product demonstrations highlighting Outreach's business value.
• Understand goals and value propositions for stakeholders within customer organizations.
• Communicate customer pains and requirements to onboarding and implementation teams.
• Build industry credibility through learning about new sales trends and technology.
• Collaborate with Product, Customer Success, and other teams to improve the platform for customers.
• Share product and selling knowledge with other Outreach teams.

Skills

Pre-sales experience

Solutions consulting

Presentation skills

Problem solving

Collaboration

Job description

About Outreach

Outreach, founded in 2014, is the only complete

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About The Team

This role will report into our Solutions Consulting team. The Solutions Consulting team is an integral part of the Outreach Go-To-Market function. We focus on driving real business impact for customers by being both technology and domain experts. We are expected to understand our customer’s challenges and objectives - then guide them toward lasting solutions. We do this by partnering with other functions, internally (professional services, product, engineering, success, marketing) and externally (partners).

The Role

Responsibilities

Working in a fast-growth company means that no day is ever the same! Here are the main responsibilities and tasks you’ll undertake while working with us:

Your Daily Adventures Will Include

• Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams
• Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
• Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process
• Participate in product demonstrations highlighting Outreach's business value
• Understanding goals and value propositions for various stakeholders within customer organizations
• Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams
• Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications
• Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers
• Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

Our Vision of You

• Experience - You have 4+ years of experience in pre-sales/solutions consulting
• Inquisitive Problem Solver - You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas
• Value Driver - You are able to translate customer use cases and business goals into scalable, and value-based solutions
• Excellent Presentation Skills - You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholders personas

How Success Is Measured

• Consistently supports the achievement of influenced ARR targets across the Enterprise segment.
• Delivers high-quality discovery and demos that progress deals and improve win rates.
• Demonstrates increasing autonomy across sales cycles, POVs, and solution design.
• Provides clear, actionable handovers to Customer Success and Professional Services.
• Earns trust from Sales partners as a reliable, value-driven Solutions Consultant.
• Actively contributes to team knowledge-sharing and continuous improvement.

Why You’ll Love It Here

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We dont want a few lines in a job description to get between us and the opportunity to meet you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The annual on target earnings (OTE) range for this role is $135,000-$170,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.