Applied Exam Delivery & Data Operations Manager

Abademo; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Abademo is seeking a Manager for APPLIED Exam Delivery and Data Management in Raleigh, NC. This role leads the operational delivery of certification exams while ensuring accurate and timely administration.

The successful candidate will supervise the exam delivery team, manage data operations, and coordinate with internal stakeholders. A bachelor’s degree and a strong background in project management and customer service are vital.

Candidates must possess strong analytical and organizational skills, with flexibility to handle high-stakes scenarios.

Qualifications

• Minimum of five years of supervisory experience in a professional office setting.
• 3–5 years of experience supporting operational processes or certification programs.
• Excellent writing and proofreading skills.

Responsibilities

• Owns end-to-end exam registration operations ensuring positive candidate experience.
• Leads and monitors tri-annual registration cycles for data quality.
• Provides managerial oversight of exam delivery activities.

Skills

Customer service

Analytical skills

Project management

Communication

Team leadership

Microsoft Office proficiency

Education

Bachelor’s degree or comparable work experience

Tools

Databases

CRM platforms

Job description

Abademo is seeking a Manager for APPLIED Exam Delivery and Data Management in Raleigh, NC. This role leads the operational delivery of certification exams while ensuring accurate and timely administration.

The successful candidate will supervise the exam delivery team, manage data operations, and coordinate with internal stakeholders. A bachelor’s degree and a strong background in project management and customer service are vital.

Candidates must possess strong analytical and organizational skills, with flexibility to handle high-stakes scenarios.