Physician Engagement & Support Specialist

Abademo; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Abademo is seeking a full-time Physician Engagement Specialist I in Raleigh, NC. In this role, you will act as a liaison for physicians and constituents, providing support related to certification and exams. Strong communication skills and the ability to handle inquiries promptly and accurately are essential.

Applicants should have a high school diploma and customer service experience, preferably in healthcare. The position requires excellent written communication, problem-solving abilities, and openness to learning new systems and policies.

Qualifications

• Experience in a professional office or customer service environment preferred.
• Experience in healthcare or medical education is a plus.
• Ability to write quality emails that meet established standards.

Responsibilities

• Serve as a primary point of contact for physicians and ABA constituents.
• Respond to a high volume of inquiries through phone and email.
• Document interactions according to established standards.

Skills

Strong written and verbal communication skills

Ability to learn and apply detailed information

Customer service orientation

Problem-solving and critical thinking

Proficiency with computer systems

Education

High school diploma required; associate or bachelor’s degree preferred

Tools

CRM systems

Microsoft applications

Job description

Abademo is seeking a full-time Physician Engagement Specialist I in Raleigh, NC. In this role, you will act as a liaison for physicians and constituents, providing support related to certification and exams. Strong communication skills and the ability to handle inquiries promptly and accurately are essential.

Applicants should have a high school diploma and customer service experience, preferably in healthcare. The position requires excellent written communication, problem-solving abilities, and openness to learning new systems and policies.