Applied AI & Ops Lead

Clipboard; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Clipboard, a remote-first healthcare staffing platform, seeks an Applied AI Strategy & Ops Lead to own and evolve our internal tooling across Operations. This hands-on IC role spans support platforms, AI-driven systems, and automations to improve day-to-day operations and scale with the business.

You'll sit at the intersection of Operations and Engineering, acting as the technical voice of Ops and partnering with leadership to execute priorities, refine existing systems, and introduce new

Qualifications

• Proficient with APIs, integrations, and automation tooling.
• Able to translate loosely defined problems into practical technical solutions.
• Strong ownership mindset and delivery focus.
• Experience collaborating across Ops and Engineering teams.

Responsibilities

• Build and iterate on workflows, integrations, and automations to improve day-to-day efficiency.
• Execute high-priority tooling and automation initiatives across the operations stack.
• Partner with engineers to scope requirements, write tech specs, and prioritize tooling work.
• Improve systems across support platforms and AI-driven solutions.
• Translate problems into practical, well-scoped technical solutions.
• Identify gaps or inefficiencies in current tooling and proactively address them.
• Troubleshoot issues, improve reliability, and ensure production tooling performance.
• Contribute to improvements in how systems connect and operate together.

Skills

Technical fluency

Execution discipline

Systems thinking

Problem solving

Ownership mindset

Tools

Zendesk

AI tooling

Job description

Clipboard, a remote-first healthcare staffing platform, seeks an Applied AI Strategy & Ops Lead to own and evolve our internal tooling across Operations. This hands-on IC role spans support platforms, AI-driven systems, and automations to improve day-to-day operations and scale with the business.

You'll sit at the intersection of Operations and Engineering, acting as the technical voice of Ops and partnering with leadership to execute priorities, refine existing systems, and introduce new