Applications Support Technician — WMS & Logistics Expert

Colony Brands, Inc.; Monroe (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Up to 15 work-from-home days per year

Job summary

Colony Brands, Inc. is looking for an Applications Support Technician in Monroe, WI. This role involves supporting software applications for warehouse operations, troubleshooting issues, and working closely with operations, IT, and external vendors.

The ideal candidate should have at least an associate degree and strong knowledge of SQL and Warehouse Management Systems. The position includes occasional remote work and requires on-call availability. Strong analytical and communication skills are essential for success.

Qualifications

• 3+ years of related business experience.
• Experience with logistics platforms such as Infios, e2open, Datex, or Acumatica is highly valued.
• Strong technical aptitude and a commitment to continuous learning.

Responsibilities

• Support third-party software applications for warehouse and logistics operations.
• Troubleshoot issues and support end users.
• Serve as a liaison between operations, IT, and vendors.
• Contribute to system testing, upgrades, and performance optimization.

Skills

Structured Query Language (SQL)

Warehouse Management Systems

Analytical skills

Problem-solving skills

Communication skills

Team player

Education

Associate degree in Computer Sciences or related field

Job description

Colony Brands, Inc. is looking for an Applications Support Technician in Monroe, WI. This role involves supporting software applications for warehouse operations, troubleshooting issues, and working closely with operations, IT, and external vendors.

The ideal candidate should have at least an associate degree and strong knowledge of SQL and Warehouse Management Systems. The position includes occasional remote work and requires on-call availability. Strong analytical and communication skills are essential for success.