Applications Support Specialist (Green Bay, WI)

Nsight; Green Bay (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Nsight is seeking a Senior Application Support Specialist to administer SharePoint Online, with deep expertise in Power Automate and Power Apps. You will stay current with Microsoft 365 technologies, champion new features, and support SharePoint Business Analysts and Site Owners.

You will lead governance, migrations, forms, workflows, analytics, and provide training, on-call support, and mentorship to colleagues while coordinating with IT teams and vendors on complex issues.

Qualifications

• Bachelor's degree from a four-year college or university or equivalent experience.
• 5+ years of SharePoint Online administration with migrations, governance, and workflows.
• Experience with Power Apps, Power Automate, JavaScript, and Visual Studio.
• Certifications in SharePoint Online or Power Apps are preferred.
• Valid Driver's License required.

Responsibilities

• Serve as the primary administrator and technical expert for SharePoint Online, supporting site management, migrations, forms, workflows, employee directory tools, storage, and governance.
• Ensure stability, security, performance, and availability of SharePoint and intranet environments through monitoring and issue resolution.
• Manage SharePoint content architecture, including content types, site columns, templates, analytics, reporting, and compliance with governance standards.
• Lead problem-solving, coordinate with vendors and IT teams, and act as escalation point for complex issues.
• Plan, test, implement, and maintain SharePoint solutions while developing scripts, documentation, and procedures.
• Provide user support, training, and on-call assistance, creating knowledge materials and troubleshooting guides.
• Communicate project status, changes, risks, and issues to stakeholders and end users.
• Stay current with Microsoft 365 and SharePoint technologies and support related business applications.

Skills

SharePoint Online administration

Power Apps

Power Automate

JavaScript

Visual Studio

SQL Server Management Studio

SSIS

Documentation

Vendor coordination

Education

Bachelor's degree

Tools

Dayforce

SQL Server Management Studio

SSIS

Visual Studio

Job description

Job Summary:

The Application Support Specialist is a senior-level position responsible for the administration and development of SharePoint Online. This role requires extensive expertise in SharePoint Online including Power Automate and Power Apps. They are dedicated to staying up to date with new technology advancements and recommending ways to leverage these technologies for the benefit of the organization. They play a crucial role in identifying areas for improvement, problem resolution, and educating the SharePoint Business Analysts and Site Owners. The Senior Application Support Specialist also provides leadership, guidance, and mentorship to the SharePoint Business Analysts and Site Owners. They advocate the use of new SharePoint functionality.

Responsibilities & Duties:

• Serve as the primary administrator and technical expert for SharePoint Online, supporting site management, migrations, forms, workflows, employee directory tools, storage, and governance.
• Ensure the stability, security, performance, and availability of SharePoint and intranet environments through monitoring, troubleshooting, maintenance, and issue resolution.
• Manage SharePoint content architecture, including content types, site columns, templates, analytics, reporting, and compliance with governance standards.
• Lead problem-solving efforts, coordinate with vendors and IT teams, and act as an escalation point for complex technical issues.
• Plan, test, implement, and maintain SharePoint solutions while developing scripts, documentation, and technical procedures.
• Provide user support, training, and after-hours on-call assistance, while creating knowledge materials and troubleshooting guides.
• Communicate project status, system changes, risks, and issues to stakeholders, management, and end users.
• Stay current with Microsoft 365 and SharePoint technologies, recommend improvements, and support related business applications and processes.

Requirements:

• Education: Bachelor's Degree (B.A./B.S.) from a four-year college or university; or equivalent combination of education and experience.

• Technical Experience: five or more years of related SharePoint Online administration experience, with focus on setup, migration, monitoring critical events, development of workflows and forms, and creating documentation. Experience with Power Apps, Power Automate, JavaScript, Visual Studio. Dayforce, Microsoft SQL Server Management Studio, and Microsoft SSIS are a plus.

• Certifications: Advanced certifications in SharePoint Online, Power Apps are preferred.

• Other: Valid Driver's License required.