Applications Support Specialist

Larimer County; Fort Collins (CO); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

FSA or HSA

Short- and Long-Term Disability

Retirement Plan 401(a) with employer  

457(b) Deferred Compensation

Generous paid time off

Job summary

Larimer County is seeking an Applications Support Specialist to join our established team. You will support vendor-provided applications (primarily RealWare), extract data, build dashboards, and create training materials to improve accuracy and efficiency.

This role offers hybrid remote work after training, with a Monday–Friday schedule and in-office/remote options. You’ll collaborate with staff, vendors, and IT to resolve issues and drive continuous improvement.

Qualifications

• Four (4) years related applications support or systems support experience required.
• Possess reliable transportation to work in any County facility as needed.

Responsibilities

• Data extraction & reporting: state-mandated and tax reports and ad hoc queries.
• Dashboards & data visualization: build dashboards for staff workflows and management decisions.
• Training & project support: write docs, training materials, test scripts, and coach staff.
• CAMA table administration: manage annual factors and reference tables driving valuation and taxation.
• Application support: troubleshoot issues and assist users of departmental apps.
• System access & security: manage user roles and security profiles.
• Issue resolution & vendor coordination: track issues and coordinate with IT or vendors.
• Continuous improvement: contribute to design and improvement of applications and workflows.
• Tax Increment Financing: administer TIF areas per statutes and report values.

Skills

Problem solving

Learning agility

Adaptability

Database experience

Communication

Application knowledge

Tools

Power BI

Tableau

Job description

Overview

The Larimer County Assessor's Office is seeking to hire an Applications Support Specialist to join an established team. This individual is highly motivated and detail-oriented, and will receive training from senior application support specialists to compile and understand multiple data functions & processes to ensure accuracy and promote efficiency. This position provides support for vendor-provided applications used within the Assessor's office, mostly working with RealWare. We value a work environment with a sustainable work-life balance, professional co-workers, and the satisfaction of doing work that serves our community. We support a hybrid remote work environment. We see this position as the beginning of a long-term and rewarding career with Larimer County.

Schedule

M-F 7:30-4:30. An in-office/remote hybrid option will be available after initial training.

Responsibilities

• Data Extraction & Reporting: State-mandated and tax authority reports, tax increment financing tracking and reporting, annual state assessment audit reporting, and ad hoc database queries for staff and external data requests.
• Dashboards & Data Visualization: Building data visualization dashboards (Power BI / Tableau) for staff workflows, edit checking, and data presentation to assist management decisions.
• Training & Project Support: Writing documentation and training materials, writing test scripts, coaching staff, and managing small projects.
• CAMA Table Administration: Setting up, entering, and validating annual factors and reference tables that drive valuation and taxation. This includes Marshall & Swift cost factors, legislative value reductions, mill levies, and general CAMA-system table maintenance.
• Application Support: Supporting departmental business applications by troubleshooting issues and assisting users.
• System Access & Security: Managing system access, security profiles, and user roles.
• Issue Resolution & Vendor Coordination: Resolving and tracking issues, coordinating with IT or vendors when needed.
• Continuous Improvement: Contributing to the design and ongoing improvement of applications and workflows.
• Tax Increment Financing (TIF): Administering TIF areas per current statutes and Division guidance: establish base values, track non-reassessment changes, calculate and apportion base and increment annually, and report values on the Abstract, certifications, and tax warrant.

To view the full job description, visit https://www.larimer.gov/hr/careers/job-descriptions

What We're Looking For

• Problem Solving: An individual with creative problem-solving skills – our team often takes a manual task or other limitations, gaps in clarity of data to accomplish tasks, etc., and creates a workflow or tools to assist and make processes more effective and efficient.
• Learning Agility: A self-motivated learner who enjoys approaching new problems.
• Adaptability: Someone comfortable shifting gears between scheduled tasks and urgent requests/support issues.
• Database Experience: Familiarity with working in a versioned, relational database.
• Communication: Clear written and verbal communication skills for working with coworkers, users, supervisors, and vendors.
• Application Knowledge: Technical aptitude to understand and support assigned applications in depth.

Qualifications

• Four (4) years related applications support or systems support experience required.
• Possess reliable transportation to be able to work in any County facility as needed and required.

Benefits

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays

Want to dive into the details? Check out Larimer County's Benefits. https://www.larimer.gov/hr/benefits .

Supplemental Information

An offer of placement is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.