Applications Support Specialist

Larimer County; Colorado; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(a) with employer match

Generous paid time off

Job summary

Larimer County Assessor's Office is seeking an Applications Support Specialist to support and improve county data systems. You will learn from senior staff, gaining exposure to multiple data processes and vendor-supported applications, primarily RealWare, with a focus on accuracy and efficiency.

The role offers a hybrid in-office/remote setup after training, with regular Monday-to-Friday hours and potential on-site responsibilities across county facilities.

Qualifications

• Four (4) years related applications support or systems support experience required.
• Reliable transportation to work in any County facility as needed.

Responsibilities

• Data Extraction & Reporting: state-mandated and tax authority reports, TIF tracking and reporting, audit reporting, and ad hoc queries.
• Dashboards & Data Visualization: build Power BI/Tableau dashboards for staff workflows and management decisions.
• Training & Project Support: write documentation/training materials, test scripts, coaching staff, and manage small projects.
• CAMA Table Administration: set up/validate annual factors and reference tables affecting valuation/taxation.
• Application Support: troubleshoot issues and assist users of department applications.
• System Access & Security: manage access profiles and user roles.
• Issue Resolution & Vendor Coordination: track issues and coordinate with IT/vendors.
• Continuous Improvement: contribute to design/improvement of applications/workflows.
• Tax Increment Financing (TIF): administer areas per statutes, track changes, report values.

Skills

Problem solving

Learning agility

Adaptability

Database experience

Communication

Application knowledge

Tools

Power BI

Tableau

Job description

The Larimer County Assessor's Office is seeking to hire an Applications Support Specialist to join an established team. This individual is highly motivated and detail-oriented, and will receive training from senior application support specialists to compile and understand multiple data functions & processes to ensure accuracy and promote efficiency. This position provides support for vendor-provided applications used within the Assessor's office, mostly working with RealWare. We value a work environment with a sustainable work-life balance, professional co-workers, and the satisfaction of doing work that serves our community. We support a hybrid remote work environment. We see this position as the beginning of a long-term and rewarding career with Larimer County. If you are passionate about problem-solving and working with data, we encourage you to apply.

Schedule: M-F 7:30-4:30. An in-office/remote hybrid option will be available after initial training.

What you'll be doing:

• Data Extraction & Reporting: State-mandated and tax authority reports, tax increment financing tracking and reporting, annual state assessment audit reporting, and ad hoc database queries for staff and external data requests.
• Dashboards & Data Visualization: Building data visualization dashboards (Power BI / Tableau) for staff workflows, edit checking, and data presentation to assist management decisions.
• Training & Project Support: Writing documentation and training materials, writing test scripts, coaching staff, and managing small projects.
• CAMA Table Administration: Setting up, entering, and validating annual factors and reference tables that drive valuation and taxation. This includes Marshall & Swift cost factors, legislative value reductions, mill levies, and general CAMA-system table maintenance.
• Application Support: Supporting departmental business applications by troubleshooting issues and assisting users.
• System Access & Security: Managing system access, security profiles, and user roles.
• Issue Resolution & Vendor Coordination: Resolving and tracking issues, coordinating with IT or vendors when needed.
• Continuous Improvement: Contributing to the design and ongoing improvement of applications and workflows.
• Tax Increment Financing (TIF): Administering TIF areas per current statutes and Division guidance: establish base values, track non-reassessment changes, calculate and apportion base and increment annually, and report values on the Abstract, certifications, and tax warrant.

To view the full job description, visit https://www.larimer.gov/hr/careers/job-descriptions

What we're looking for:

• Problem Solving: An individual with creative problem-solving skills – our team often takes a manual task or other limitations, gaps in clarity of data to accomplish tasks, etc., and creates a workflow or tools to assist and make processes more effective and efficient.
• Learning Agility: A self-motivated learner who enjoys approaching new problems.
• Adaptability: Someone comfortable shifting gears between scheduled tasks and urgent requests/support issues.
• Database Experience: Familiarity with working in a versioned, relational database.
• Communication: Clear written and verbal communication skills for working with coworkers, users, supervisors, and vendors.
• Application Knowledge: Technical aptitude to understand and support assigned applications in depth.

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

• Four (4) years related applications support or systems support experience required.
• Possess reliable transportation to be able to work in any County facility as needed and required.

Benefits

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays

Want to dive into the details? Check out Larimer County's Benefits. https://www.larimer.gov/hr/benefits

An offer of placement is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.