Cashier & Customer Service Specialist

Larimer County Department of Health and Environment; Spangler (WV); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Retirement plan 401(a) with employer 2

457(b) Deferred Compensation

Paid time off incl. vacation, sick-lea

Job summary

The Larimer County Treasurer’s Office is hiring a Cashier & Customer Service Specialist in Fort Collins, CO. You will assist taxpayers with payments, provide five-star customer service, and maintain accurate daily records.

You will balance receipts, process deposits, and handle various Treasurer's transactions while working in a team committed to accuracy and reliability. This full-time role operates 7:30 a.m. to 4:30 p.m., Monday through Friday.

Qualifications

• Three (3) years of experience in a directly related field or in the performance of similar duties and responsibilities in a Treasurer's Office.
• High School diploma or GED, supplemented by basic bookkeeping courses required.
• Ability to handle large amounts of cash and provide excellent customer service.
• Strong communication and organizational skills.

Responsibilities

• Preparing daily deposit for the Office; encodes checks; processes and posts checks; verifies deposits from other County departments; maintains check files and associated records.
• Performing customer service functions such as receiving and processing tax payments, answering and researching taxpayer questions, providing reports, balancing daily receipts, and researching returned mail problems.
• Calculating taxes, including fees, interest, and other related charges to the taxpayer.
• Performing research of names, addresses, and ownership within public records to respond to public inquiries.
• Preparing and processing certificates of tax due, including mobile/manufactured home and associated moving permits.
• Processing other types of Treasurer's transactions, including redemptions and account balancing.
• Processing tax-roll corrections, abatements, and refunds from the Assessor's Office.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Education

High School diploma or GED

Tools

Word processing

Spreadsheets

Job description

Overview

We are looking for a Cashier & Customer Service Specialist! Do you take pride in getting the details right, enjoy helping people, and like being part of a team where your work truly matters? We’re looking for a Cashier & Customer Service Specialist to join our small but mighty team in the Larimer County Treasurer’s Office.

In this role, you’ll help taxpayers with questions and payments while also handling the behind-the-scenes work that keeps our daily operations accurate, organized, and running smoothly. From balancing receipts and preparing deposits to researching taxpayer questions and processing a variety of Treasurer’s transactions, no two days are the same.

We’re looking for someone dependable, detail-oriented, comfortable handling large amounts of cash, and who genuinely enjoys providing professional, five-star customer service. If you’re a team player who can stay organized, communicate clearly, and take pride in doing things right, we’d love to hear from you.

Curious about what we do and the services we provide to our community? Learn more about the Larimer County Treasurer’s Office here: https://www.larimer.gov/treasurer

The schedule for this position is 7:30 a.m. to 4:30 p.m., Monday to Friday, in our office at 200 W Oak Street, Suite 2100, Fort Collins, CO. No remote or hybrid work is available for this position.

Responsibilities

• Preparing daily deposit for the Office; encodes checks; processes and posts checks; verifies deposits from other County departments; maintains check files and associated records.
• Performing customer service functions such as receiving and processing tax payments, answering and researching taxpayer questions, providing reports, balancing daily receipts, and researching returned mail problems.
• Calculating taxes, including fees, interest, and other related charges to the taxpayer.
• Performing research of names, addresses, and ownership within public records to respond to public inquiries.
• Preparing and processing certificates of tax due, including mobile/manufactured home and associated moving permits.
• Processing other types of Treasurer's transactions, including redemptions and account balancing.
• Processing tax-roll corrections, abatements, and refunds from the Assessor's Office.

What We're Looking For

• A team player with a positive attitude.
• Reliability and dependability.
• Excellent customer service and communication skills.
• Cash handling experience.
• Use routine software and business applications including, but not limited to, word processing and spreadsheets.

Qualifications

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

• Three (3) years of experience in a directly related field or in the performance of similar duties and responsibilities in a Treasurer's Office required.
• High School diploma or GED, supplemented by basic bookkeeping courses required.

Benefits

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays

Supplemental Information

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.