Applications Support Analyst

Good Samaritan Society; Wisconsin; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking an Applications Support Analyst to join their remote team in Wisconsin. This role offers a unique opportunity to support healthcare information systems and applications, ensuring smooth operations and excellent service delivery. You'll utilize your analytical skills to resolve issues, enhance workflows, and contribute to training initiatives. With a focus on collaboration and problem-solving, this position is perfect for those looking to make an impact in a dynamic environment. Join a team that values your contributions and offers comprehensive benefits, including health insurance and retirement savings plans.

Benefits

Health Insurance

Paid Time Off

Voluntary Benefits

Company Paid Benefits

Retirement Savings Plan

Additional Discounts and Perks

Qualifications

• Bachelor's Degree required with a focus in IT, Healthcare, or Business.
• One year of relevant experience in application support preferred.

Responsibilities

• Perform routine healthcare information system and application support.
• Gather, analyze, and maintain information technologies to support business needs.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Time Management

Education

Bachelor's Degree

Tools

OnBase

RightFax

Microsoft Word

Microsoft Excel

Job description

Applications Support Analyst | Sanford Careers

For more information about Total Rewards, visit https://sanfordcareers.com/benefits

Sanford Health

Sanford Health Applications Support Analyst - Remote, Wisconsin

Apply Now | Current Employees Apply Here

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Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to health and healing across our broad footprint.

Benefits

Health Insurance

Multiple health plan options allowing flexibility to fit your family's needs.

Paid Time Off

Encourages time away to recharge and refresh.

Voluntary Benefits

A wide range of voluntary benefits to customize your package.

Company Paid Benefits

Base life insurance and disability coverage at no cost to eligible employees.

Retirement Savings Plan

Generous employer match for your 401(k) contributions.

Additional Perks

Access to various discounts and perks locally and nationwide.

Job Details

Facility: Remote WI

Location: Remote, WI

Shift: 8 Hours - Day Shifts

Job Schedule: Full-time

Weekly Hours: 40.00

Salary Range: $26.00 - $41.50 per hour

Pay Info: Starting at $26, with increases based on experience

Job Summary

Performs routine healthcare information system and application support. Uses analytical skills to investigate or escalate issues, resolve incidents, and support service requests. Assists in creating and maintaining training documentation and leads training sessions. Researches and recommends workflow improvements, and creates and analyzes reports.

The role involves gathering, analyzing, designing, developing, modifying, testing, implementing, evaluating, and maintaining information technologies to support business needs. Promotes teamwork, collaborates with other departments and vendors, manages change effectively, and demonstrates excellent problem-solving, time management, and communication skills. Proficiency with software such as Word, Excel, databases, and presentation tools is required. Knowledge of multimedia tools, training documentation, software development, or web applications is preferred. Familiarity with ITIL philosophies and relevant laws/regulations is a plus.

Qualifications

Bachelor's Degree required.

Experience with OnBase or RightFax preferred.

Focus in IT, Healthcare, Business, or related field preferred. One year of relevant experience in application support, hardware, or interfaces is preferred.

IT certification must be obtained within six months of hire if applicable, with up to three attempts allowed.

Additional Information

Sanford Health offers a comprehensive benefits package including health, dental, vision, life insurance, 401(k), work/life balance benefits, and generous time off. For more details, visit https://sanfordcareers.com/benefits.

Sanford is an EEO/AA Employer M/F/Disability/Vet. For accommodations during the application process, contact [e-mail] or call 1-877-673-0854.

Employment requires passing a drug screen and background check as per the Drug-Free Workplace Policy.