Applications Support Analyst

Good Samaritan Society; North Dakota; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Applications Support Analyst to join their remote team in North Dakota. This role involves providing vital support for healthcare information systems, analyzing issues, and enhancing workflows. The ideal candidate will possess strong analytical and communication skills, with a Bachelor's Degree and experience in IT or Healthcare. You will collaborate with various departments, manage tasks efficiently, and contribute to the continuous improvement of service delivery. With a commitment to employee development and a comprehensive benefits package, this position offers a rewarding opportunity to make a significant impact in the healthcare sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Generous Paid Time Off

Work/Life Balance Benefits

Qualifications

• Bachelor's Degree required with a focus in IT, Healthcare, or Business.
• One year of relevant experience preferred.

Responsibilities

• Perform routine healthcare information system and application support.
• Gather, analyze, and maintain information technologies to support business needs.

Skills

Analytical Skills

Communication Skills

Customer Service

Interpersonal Skills

Education

Bachelor's Degree

Tools

OnBase

RightFax

Microsoft Office Suite

Job description

Applications Support Analyst | Sanford Careers

Sanford Health

Applications Support Analyst - Remote, North Dakota

Apply Now | Current Employees Apply Here

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Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We offer many development and advancement opportunities to our nearly 50,000 team members dedicated to health and healing across our broad footprint.

Facility: Remote ND (Central Time)
Location: Remote, ND
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $26.00 - $41.50
Pay Info: Pay starts at $26 and increases with experience.

Job Summary

Performs routine healthcare information system and application support. Uses analytical skills to investigate or escalate issues, resolves incidents and service requests, and assists in creating and maintaining training documentation. Supports training sessions and recommends workflow improvements. Creates and analyzes reports using multiple mechanisms.

The Applications Support Analyst gathers, analyzes, designs, develops, tests, implements, evaluates, and maintains information technologies to support business needs. Works collaboratively with other departments and vendors, manages change effectively, and prioritizes daily tasks. Must have excellent communication, customer service, and interpersonal skills. Proficiency in software such as word processing, spreadsheets, databases, and presentation tools is required.

Knowledge of multimedia tools, training documentation, software development, or web applications is preferred. Basic knowledge of ITIL philosophies and awareness of relevant laws and regulations is helpful.

Qualifications

Bachelor's Degree required. Experience with OnBase or RightFax is preferred. Focus areas in IT, Healthcare, Business, or related fields are advantageous. One year of relevant experience is preferred. If applicable, IT certification must be obtained within six months of hire and within three attempts.

Sanford Health offers a comprehensive benefits package, including health, dental, vision, life insurance, a 401(k), work/life balance benefits, and generous paid time off. For more information, visit https://sanfordcareers.com/benefits.

Sanford is an EEO/AA Employer M/F/Disability/Vet. Accommodations are available for applicants with disabilities. Contact [e-mail] or call 1-877-673-0854 for assistance.

Sanford Health maintains a Drug-Free Workplace Policy. Employment requires passing a drug screen and background check.