Application Support Analyst (Permanent Remote, US)

Aledade, Inc.; Portland (OR); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Application Support Analyst, where you'll provide essential technical support in a remote setting. This role involves assisting users with ticketing systems and SQL queries while ensuring seamless operations across various time zones. If you have a passion for technology and a knack for problem-solving, this position offers a fantastic opportunity to grow in a dynamic environment. Embrace the chance to make a significant impact in a supportive and innovative team dedicated to practice success.

Qualifications

• At least one year of technical support experience is required.
• Experience using ticketing systems like Jira or ZenDesk is essential.

Skills

Technical Support Experience

Experience with Ticketing Systems

SQL Queries

SFTP

Integration Engines

Tools

Jira

ZenDesk

Job description

Application Support Analyst (Permanent Remote, US)

Product – Practice Success

Full Time / Remote

Application Details

Which location are you applying for?

LinkedIn profile

Loading...

Your full LinkedIn profile will be shared. Learn more

Let the employer know what pronouns you use so that they can address you correctly.

Current company

Links

LinkedIn URL

Twitter URL

Other website

Standard Application Questions - Tech/Product

• Are you legally eligible to work in the United States? ✱
  • Yes
  • No
• Do you require sponsorship now or in the future to work legally in the US? (e.g., H-1B, TN, E-3 visas) ✱
  • Yes
  • No
• How did you learn about Aledade? ✱

What is your desired salary for this position? ✱

Please specify the state where you will be physically located while employed. This is required for remote roles within the US. ✱

Are you subject to any non-compete or similar agreement that might restrict your employment with us? ✱

• Yes
• No

By clicking "Submit Application" you agree to the Aledade Applicant Privacy Policy ✱

Role-Specific Questions

Do you possess at least one year of technical support experience? ✱

• Yes
• No

Do you have experience using ticketing systems like Jira or ZenDesk? ✱

• Yes
• No

Do you have experience with SQL queries? ✱

• Yes
• No

Additional Skills and Support

What is your experience with SFTP? ✱

Do you have experience working with integration engines? ✱

Are you comfortable supporting practices across US time zones, specifically Pacific Time? ✱